Concierge - Singapore - JONES LANG LASALLE TECHNOLOGY SERVICES PTE. LTD.

JONES LANG LASALLE TECHNOLOGY SERVICES PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Work Dynamics

Integrated Facilities ManagementLocation: CBDSite Operations Support end to end conference executive suite operationalization, governing top notch hospitality experience Create a comfortable, welcoming and hospitable experience for C-Suite employees at the executive floor employees and their guest.

Boost agility in the workplace by managing up-to-date VVIP / visitor information. Host and succeed VVIPs and their guest throughout their visit to ensure highest level of hospitality Support with Menu Curation to help plan & support request required by BUs and ensure requirement are met at high standards Proactively provide feedback to Executive Conference Lead to improve service standards / recovery Support special events managing F&B for C-Suite employees & VVIPs Assist with vendor management to provide first class consumables to enhance space for clientsCustomer Services Foster a sense of community and create happiness at work for our team, our client and their guest. Creating a welcoming environment for C-suite guest, VVIPs, internal & external customers by providing authentic, caring and timely service. Ensure grooming guidelines are maintained to ensure brand consistencyVisitor Management Provide personable and seamless visitor registration services for the C-suite and VVIP guests Creating welcome packs for VVIP guest / visitors Plan and execute F&B during meetings and conferences with Server and Tea Ladies Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS). Enhance safety and security of our client's facility by management of visitor movement. Execute emergency response plan to ensure safety of client and guest when necessary.
Concierge Services Act as the bridge to concierge services with local expertise and insider knowledge. Manage transportations request from visitors and employees.
Conference Meeting Room Booking Assist & educate client to achieve optimization and efficiency for meeting room bookings. Enhance user comfort and services by efficient turnaround of meeting rooms.

Plan experiences and community events with team members within and beyond the office, that unite people and inject fun into the workplace.

Experience 3-years' experience in Hospitality/ F&B or Tourism sector or related professional area (Must have experience in airlines and hotel industry) Managed high profile management team (e.g., C-suite & VVIPS) Prior experience to manage meeting room services is an advantage Diploma from an accredited instituteTask Skills Proficiency with Microsoft Word, Excel and PowerPoint.

Good command of verbal and written English Proactive mindset and ability to manage C-suite and VVIP personnel's Knowledge of food handling and white glove service skills are essential Execute premium service standards and readiness to meet expectations In-dept knowledge of Wine, Spirits & Beverages (Able to create cocktails)Personal Skills Ability to meet tight schedules and deliver high quality of work High level of communication and interpersonal skills Good Grooming throughout the day to ensure professionalism

Not Specified