Student Services Coordinator - Singapore - THE SUPREME HR ADVISORY PTE. LTD.

Description

Senior Student and Academic Services Officer (Academic)

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $3000 - $4000

Overview for the role:

The Student and Academic Services Officer is to provide extensive administration support to academic staff and maintain the applicable academic systems for the school

Job Duties:

1. Academic Staff

-Prepare and maintain sessional academic staff employment contracts.
-Organise and maintain academic staff contact details, network accounts and systems access.
-Ensure academic staff have access to required equipment and resources.
-Obtain necessary teaching approval for academic staff.
-Maintain records of qualifications and CVs of academic staff.
-Register academic staff details through online systems to maintain CPE registration of academic staff.
-Check sessional academic staff teaching claims for submission to Finance for processing.
-Assist in planning and organising Professional Development workshops for academic staff.

2. Students Systems Management

-Manage students' record and update students' status on Student Management systems to ensure accuracy of record and academic status.
-Advise students on course requirements.
-Assist with enrolment of new and continuing students.
-Provide support and assist students with academic enquiries.
-Identify students in need of academic skills support and refer them to relevant support class.
-Monitor academic progress to identify students at risk.
-Process course variation applications and provide relevant academic counselling to students relating to the study plan.
-Organise and conduct student academic advising session and briefing when required.
-Ensure student academic progress is in accordance with regulations.

3. Students' Contracts and Student's Pass Management

-Process student pass renewal application and student pass cancellation for each study period on SOLAR+
-Monitor the validity and expiry of student passes and other types of passes for non-citizens
-Maintain records of the application, payment, approval, and collection of student pass
-Ensure all student pass changes have relevant approvals in line with policy
-Maintain procedures manual for the management of student pass
-Assisting with the preparation and checking of student contracts
-Execute student contracts in accordance with the procedures and in line with policy
-Compliance lead for Student Contracts and Student's Pass regulatory requirements.

4. Course Planning and Delivery

-Assist in planning of units offering for each study period for all programs.
-Manage and update student study plans each study period for all programs.
-Assist in the development of the academic timetable for each study period in consultation with Director of Academic Services and academic staff.
-Prepare timetable in the Student Management System and setup for students' class registration.
-Manage students' class registration via the Student Management System.
-Support the class monitoring process to ensure they are taking place in accordance with the timetable and keep records of any changes.
-Ensure that the class sizes are viable after enrolment is finalised.
-Support academic staff for course delivery requirement.
-Support lesson observation as part of quality management.
-Assist in planning and organising Study Skills workshops for students.
-Maintain up to date knowledge of course structures and academic policies and procedures.

5. Attendance System Management

-Manage the attendance system and liaise with the vendor to ensure the system is operating effectively.
-Ensure that information (e.g. student enrolment and timetable details) on the attendance system is up to date and accurate.
-Monitor the captured attendance records and review the accuracy of the data captured against scheduled timetable.
-Prepare relevant reports from attendance records to facilitate the monitoring of attendance requirements, including identifying students at risk.
-Prepare student attendance records for submission to Immigration & Checkpoints Authority for the purpose of Student's Pass applications.
-Process students' absence justification requests and lecturers' manual attendance requests.
-Process attendance appeals.
-Coordinate and facilitate staff training sessions on the attendance system.
-Coordinate and facilitate the capturing of students' bio data.

6. Academic Support

-Meet and provide counselling with students who do not meet attendance requirements.
-Provide support and assist students with academic enquiries.
-Prepare the daily classroom schedules on the display monitors and maintain the locations where classroom schedules are displayed.
-Support academic staff for course delivery requirement.
-Assist in preparation of class lists.
-Assist in preparation of class lists.
-Manage students and teaching staff surveys including the creation of the surveys, results compilation, and analysis.
-Assist with the logistics of tests and examinations.
-Assist with the logistics for enrolment period.
-Assist with preparation of Student ID cards.
-Process and prepare students' letter requests.

7. Others

-Plan and implement student and academic staff surveys.
-Prepare and analyze academic data and reports for Management.
-Ad-hoc tasks assigned as and when required by Associate Director of Academic Services

Job Requirements:

-Diploma in Business Administration / relevant discipline
-Preferable with experience in dealing with International Students.

The Supreme HR Advisory Pte Ltd || 14C7279

R Cheng Kai Ling