Receptionist/administrative Executive - Singapore - ISUN Education

ISUN Education

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Full time

Description

Summary:

The receptionist/admin executive is responsible for managing the day-to-day operations of the company.

Job Scope of a Receptionist/Administrative Executive:

In charge of front desk admin and parent/student liaison duties, including, but not limited to, resolving complaints as the first point of contact and providing solutions to ensure that their needs are met
Payment collection
Handling of all new enquiries related to the value of the product or offer (includes the duration of the session and frequencies of the sessions)
Management of centre operations, resources and logistics (ensuring all classrooms are always ready before class, all office supplies and materials are well stocked, liaison with various external vendors for supplies or other logístical needs and liaison with parents to arrange for appointments of for scheduling purposes)
Processing student registrations and payments, as well as maintaining the student database
Sending memos to parents
In charge of proper and organised filing, documentation and archiving of forms as well as managing other necessary administrative paperwork
Ensuring the tidiness, orderliness and neatness of the centre according to inventory lists
Generating and updating daily, weekly, monthly reports for the management
Assisting coaches wherever needed
Any other adhoc duties assigned

Knowledge and Skill Requirements:

Responsible for the successful running of the premises
Accountable to everyone in all forms of communication in a prompt and timely manner
Ensuring all processes are done accordingly to the company values and practices
Excellence in communicating messages and ensuring positivity in all communication with everyone
Prompt in informing the direct supervisor of all the achievements and challenges faced, and how the challenges are overcome
Must be wellversed in English and at least one other language
Must do work with pride and expect excellence in own work
Must have knowledge in usage of Powerpoint/Excel for reports
Must have knowledge in setting up videoconferencing using Zoom/Microsoft Teams and troubleshoot audio or video challenges
Must be highly organised and have a habit of documenting everything
Must be flexible and highly adaptable to new or sudden situations
Independent and serviceoriented
Preferable to have prior experience in a customer service/administrative role

What you can expect from us:

A warm, bright and positive working environment
Great corporate culture and teamwork amongst all staff members
A common goal to work towards as a team: Transformation of all students to become A* students

Why join us?
Work with a group of young and passionate coaches who seek to inspire the greatness in every child. If you have the desire to go the extra mile to touch the lives of students and parents by providing great service, then join us

Expected Start Date:

Immediate

Working Hours: