Service Sales Engineer/ Service Sales Engineer Acmv - Singapore - Stafflink Services
Description
Job Description5 days works, ( 8:30 AM to 5: 30 PM )
Jurong East MRT
Target variable bonus: 40% of annual pay
Annual Leave from 16 days
Our client is a world leader in HVAC (Heating, Ventilation & Air-Conditioning) equipment & systems, services & solutions.
Responsibilities:
- Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
- Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
- Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
- Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
- Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
- Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
- Understand customers / Vertical Market Needs and determines pricing and selling strategies.
- Prepares and reviews contract terms and conditions
- Presents the proposal to the customer.
- Other relevant duties as assigned
Requirements:
- Diploma to Bachelor's degree in engineering with at least 2 years' relevant sales experience
- Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
- Ability to read, analyse, and interpret engineering documents. Ability to respond effectively to the most sensitive inquiries or complaints. Read and comprehend instructions, correspondence, and memos.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Driven to delight the customer with options/offerings to meet their needs.
- Is willing to learn new options/offerings and upgrade their skillset to better serve customers
General package:
- Basic
- Transport allowance (if drive): $1000
- No AWS
- On target variable bonus: 40% of annual pay which is 4.8 months, depend on individual performance and individual KPI achievement (orders, sales, margin etc)
- 5 days' work week
- Annual leave: days
- Comprehensive medical insurance
Permanent Full Time
Working Hours
Monday to Friday 8:30 AM - 5:30PM
Salary
From S$3,000.00 to S$4,500.00
Location
West
Classification
Engineering / Technical
EA Personnel:
Joesefyn Chua Xue Min
EA Personnel Reg
No:
R
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