Client Service Associate - Singapore - MINMED GROUP PTE. LTD.

MINMED GROUP PTE. LTD.
MINMED GROUP PTE. LTD.
Verified Company
Singapore

1 month ago

Wei Jie

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Wei Jie

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Description

The Client Service Associate is part of a dynamic team providing concierge-level customer service and patient care at Minmed Health Screeners.

The Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening.


Role & Responsibilities:


  • Provide a high level of customer care to patients who arrive for Executive Health Screening
  • Manage patients' enquiries and appointments in a professional manner
  • Provide information to guide patients towards an appropriate choice of screening packages
  • Assist with clinical procedures, including but not limited to measurement of blood pressure and body mass index, conduct of eye test, ECG and other biometric measurements
  • Prepare medical reports and process medical results in accordance to protocols in an expedient manner
  • Keep proper clinical records in line with requirements of MOH
  • Maintain good housekeeping and perform other duties which may be assigned

Requirements:


  • Diploma education
  • Experience in healthcare or clinic setting advantageous
  • Applicants with Hospitality background is an advantage
  • Good interpersonal and communication skills
  • Strong customer and service oriented posture
  • 6 working days
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