Airport Passenger Service - Singapore - JAPAN AIRLINES CO., LTD. SINGAPORE BRANCH

JAPAN AIRLINES CO., LTD. SINGAPORE BRANCH
JAPAN AIRLINES CO., LTD. SINGAPORE BRANCH
Verified Company
Singapore

1 week ago

Wei Jie

Posted by:

Wei Jie

beBee Recruiter
Description

Responsibilities:


  • In charge of handling arrival and departure passengers, coordinating and assisting passengers at the checkin counter.
  • Answering telephone calls and general passenger handling duties in the Passenger Service Section;
  • Ticketing and reservation.
  • Handling of passenger's lost and found.
  • Asist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors(UM), VIP passengers and passengers needing wheelchair assistance.
  • Direct passengers through Customs, Immigration, and Quarantine, as required.
  • Any other adhoc duties as directed by Managers.

Requirements:


  • Experience in airport passenger service at airline company
  • Willing to work at Changi Airport and rotating shift duties
  • Knowledge of Altea Amadeus system is desirable
  • Customer oriented with pleasant disposition and ability to communicate with all level of people
  • Pleasant personality with good interpersonal and communication skills
  • Proactive, self motivated individual who works well independently
  • Intercultural team player
  • Strong ability to learn
  • Understanding of company's brand, service & philosophy
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