Operations and Order Fulfilment Officer - Singapore - RAWSOME PTE. LTD.

RAWSOME PTE. LTD.

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

We are a small team striving to brew to best kombucha in Singapore

Key Responsibilities:
You will play a key role in overseeing and optimizing logistics operations, ensuring compliance with on-time delivery.

Key responsibilities include preparing customer orders, coordinating with the brewing team to ensure sufficient stock at all times, responding to customer questions, bottle labelling, and continuous improvement for efficient supply chain operations.

Duties and responsibilities include but are not limited to:

Perform day to day operations to ensure sufficient stocks and order preparation.
Liaise with Production Team to ensure efficient logistics flow and through continuous improvement.
Work with customers to manage the order rescheduling and ensure sales order case fill rate 99%.
Act as the customer's first point of contact in case of logistics and claims from the customers.
Handle various claims from customers and resolve the issues in a timely manner.
Liaise with colleagues or managers of each team to find the best solutions to customers' issues.
Implement logistics SOP and KPI. Assist with maintaining brewery cleanliness.

We might be a potential match if you are/have:

A can-do attitude, and the ability to lead continued development will be an advantage.
A strong attention to detail, cleanliness and the ability to manage one's self and work in an efficient manner and interact with other team members effectively and professionally.
The ability to work in a fast paced, wet, loud production environment on one's feet for most of the day.
Willing to perform cleaning duties regularly according to company's SFA imposed cleaning schedule.
Advanced verbal & written proficiency in English. No prior experience needed.

Are you interested in becoming a part of our team?

We aim to provide a diverse and inclusive dynamic workplace; we offer a competitive salary and medical benefits package.

We are committed to nurturing a workplace where we celebrate and respect differences.