IT Helpdesk Analyst - Singapore - HUANG HE CONSULTANCY PTE. LTD.

HUANG HE CONSULTANCY PTE. LTD.
HUANG HE CONSULTANCY PTE. LTD.
Verified Company
Singapore

6 days ago

Wei Jie

Posted by:

Wei Jie

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Description
There is currently an open position for an IT Helpdesk Analyst.

  • Call Center experience is advantageous
  • Basic experience with IT troubleshooting
  • Problem diagnostics via remote support tool and calls
  • Familiar with office productivity tools such as O36
  • Familiar with Ticketing System (ServiceNow, Jira)
  • Experienced in using Active Directory (Azure, Microsoft)
  • Strong communication skills and detailed work
  • Proficient Customer Service
  • Qualification: Nitec or equivalent
  • Experience: Min 2 years related experience.
- **Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
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