Balenciaga Training Manager - Singapore - BALENCIAGA SINGAPORE PTE. LTD.

Description

_About us _

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original house of Balenciaga defined modern couture with its many innovations to form and technique.

Since his appointment as artistic director in 2015, Demna continues to uphold the vision of Balenciaga through boundary-pushing collections, which have expanded to include women's and men's ready-to-wear, accessories, and objets d'art.

The brand's unprecedented interactions with the expanding digital realm, material developments, and today's social responsibilities keep it at the forefront of modernity.

In 2021, Demna designed Balenciaga's 50thcouture collection - the house's first since its found retired in reintroducing a standard of cutting-edge elegance.

We are seeking to hire a Training Manager based in Singapore, report directly to Retail Excellence Manager to manage the training initiatives in SEAO region, not limiting to Singapore, Malaysia, Thailand, Australia & New Zealand.

_Your opportunity _

The Training Manager is responsible for adapting and managing all aspects of the training and development initiatives for retail staff at all levels primarily in SEAO region.

The main objective is to ensure that staff are equipped with the necessary knowledge and skill sets, standards, and highly motivated and engaged in contributing to the achievement of business objectives and the company's vision and values


_How you will contribute _

• Analyse competency gaps, identify training needs and develop effective training programs meeting the business needs
• Plan, deliver and coordinate all managerial, retail and product training programs in an effective and timely manner
• Conduct post training evaluation to ensure effectiveness, applicability, and continuous improvement of training programs
• Manage training administration and exercise budgetary control
• Onboard the retail staff, office staff and business partner with professionalism and practical knowledge
• Trainthetrainers in stores and design, develop instore training tool kits
• Perform regular instore field coaching, submit report to retail team, share the findings with solutions and work with Retail/ Store Managers to follow up the results.
• Drive NPS & CEE (mystery shopping) results via training initiatives
• Work closely with the Global training Team implement all training programs locally

_Who you are _

• Minimum 5 years of handson experience in training and development and preferably have experience in retail/hospitality industry
• Strong in needs analysis, program development, facilitation, and training delivery skills
• Mature, confident, positive mindset and excellent people skills to work with different cultures and all levels of staff
• A selfstarter with strong organization and influencing skills, able to work with limited guidance and resources
• Possess a strong passion in fostering a learning culture and developing talents
• Good command of written and spoken English
• Proficiency in Microsoft PPT and Excel
• Working Hours may vary depending on your involvement with the events

_Why work with us? _

• This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow. _
• Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
  _Diversity Commitment _
• Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms gender, age, nationality, culture, disability, sexual orientation