Clinic Assistant - Singapore - DR FOOT PODIATRY CLINIC PTE. LTD.
Description
JOB DESCRIPTION:
1.
Clinical Support:
- Assist podiatrists during patient examinations and treatments.
- Prepare treatment rooms and ensure they are stocked with necessary supplies.
- Sterilize and maintain instruments and equipment.
- Help patients with mobility issues or other needs during their visit.
- Educate patients on prescribed treatments and assist with athome care instructions.
2.
Administrative Responsibilities:
- Greet and assist patients in person and over the phone.
- Schedule appointments and manage the clinic's calendar.
- Handle patient registration, including updating and maintaining patient records.
- Process billing and insurance claims.
- Collect payments and provide receipts.
- Manage inventory and order supplies as needed.
3.
Customer Service:
- Provide excellent customer service to patients, addressing inquiries and concerns.
- Ensure a welcoming and comfortable environment for patients. Communicate effectively with patients, colleagues, and external contacts.
REQUIREMENTS:
1.
Education and Experience:
- Previous experience in a medical or healthcare setting is preferred.
- Knowledge of podiatry terminology and procedures is a plus.
2.
Skills:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in using office software and electronic health record systems.
- Basic knowledge of medical billing and insurance processes.
3.
Personality Traits:
- Compassionate and empathetic towards patients.
- Detailoriented with a focus on accuracy.
- Team player with a positive attitude.
- Ability to handle stressful situations with professionalism.
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