Jobs

    Snr Infra Engr, Infra Hybrid IT - Singapore - Singtel Group

    Singtel Group
    Singtel Group Singapore

    1 week ago

    Singtel Group background
    Description

    The Senior System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment

    Responsibilities:

    Project Delivery

    • Gather business and/or application requirements on the infrastructure, conduct impact analysis, suggest design/re-design to integrate the change into the existing environment
    • Test systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration
    • Manage systems changes through established change request process & provide status reports to the relevant parties
    • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
    • Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures
    • Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability
    • Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties
    • Execute service continuity measures, e.g. backup/restore procedures & disaster recovery plan dry run to ensure continuous operation of the business
    • Ensure the management of ICT systems adhere to established ISO20000 & ISO27001 processes / procedures and ITIL best practices / ITSM and methodologies (e.g. change management, release management, incident management, problem management, configuration management)
    • Manage budget, resources and schedule for system implementation / operation activities; ensure deliverables meet client requirements and quality standards
    • Established facility management standards/best practices to ensure operation consistency across project/facility management teams

    Customer /Team Management

    • Provide systems related technical advice to customers or project team. Lead and assist in the development of bids and proposals
    • Manage support resources to prioritize task allocation and schedule resource to ensure that services are not impacted
    • Liaison with other associated project teams to ensure that the service is monitored, secured and operating at its optimal level

    Deployment Phase

    • Involve in the design, build and test of the environment infrastructure for Exchange, Lync, Ironport and other associated peripheral to deliver the whole Messaging and collaboration service
    • Involve in the design, build and test of the environment infrastructure for Redhat, Google Apps, VMWare, GSA and other associated peripheral to deliver the whole Messaging and collaboration service in the cloud
    • Involve in migration of users from old infrastructure to new infrastructure and manage the allocated resources to ensure successful migration

    Production Support

    • Ensure that the operation for Infrastructure Services are running smoothly and manage vendors such as hardware and software providers for hardware replacement and performance tuning and capacity planning
    • Required to be on standby for escalation of major incident and ensuring that incident are handled according to SOP and addressed promptly

    Requirements:

    • Diploma/ Degree in Computer Science or related disciplines
    • Typically 7 years deployment and support with 5 years' experience in server infrastructure for Redhat Linux, Google Apps, VMWare, Cyrus (OpenSource IMAP), and GSA (Google Search Appliance)

  • NCS

    Infra Engr, Infra Hybrid It

    1 week ago

    NCS Singapore

    **Infra Engr, Infra Hybrid IT**: · **Date**:23 Nov 2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · **Responsibilities**: · - Working hours (12 hrs shift (7.30am-7.30pm or 7.30pm to 7.30am) - 2 days work, 2 days off on a rotation basis). · - Perform health ...

  • NCS

    Infra Engr, Infra Hybrid It

    1 day ago

    NCS Singapore

    **Infra Engr, Infra Hybrid IT**: · **Date**:1 Dec 2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · **RESPONSIBILITIES**: · - Plan, design, install, test & implement systems in accordance to specifications & service level. Where relevant, perform the necessa ...

  • NCS

    Infra Engr, Infra Hybrid It

    5 days ago

    NCS Singapore

    **Infra Engr, Infra Hybrid IT**: · **Date**:18 Mar 2024 · **Location**: Singapore, Singapore · **Company**:Singtel Group · **RESPONSIBILITIES**: · - Install new and/or rebuild infrastructure, server, storage, hardware appliances, services, settings, in accordance to customer's re ...

  • NCS

    Infra Engr, Infra Hybrid It

    3 days ago

    NCS Singapore

    **Infra Engr, Infra Hybrid IT**: · **Date**:1 Nov 2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · **Responsibilities**: · - Plan, design, install, test & implement systems in accordance to specifications& service level. Where relevant, perform the necessar ...

  • NCS

    Infra Engr, Infra Hybrid It

    1 day ago

    NCS Singapore

    **Infra Engr, Infra Hybrid IT**: · **Date**:23 Feb 2024 · **Location**: Singapore, Singapore · **Company**:Singtel Group · **RESPONSIBILITIES** · - To carry out day-to-day running of the project. · - To complete tasks in accordance with the completion criteria defined, including ...

  • NCS

    Snr Infra Engr, Infra Hybrid It

    1 day ago

    NCS Singapore

    **Snr Infra Engr, Infra Hybrid IT**: · **Date**:1 Dec 2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · **Key Responsibilities**: · - Implement and manage Windows-based infrastructure and associated technologies. · - Monitor and maintain the health, performa ...

  • NCS

    Snr Infra Engr, Infra Hybrid It

    1 week ago

    NCS Singapore

    **Snr Infra Engr, Infra Hybrid IT**: · **Date**:14 Feb 2024 · **Location**: Singapore, Singapore · **Company**:Singtel Group · **RESPONSIBILITIES**: · - Design, implement, and maintain high-performance computing systems to meet the organization's computational needs. · - Collabor ...

  • NCS

    Snr Infra Engr, Infra Hybrid It

    1 week ago

    NCS Singapore

    **Snr Infra Engr, Infra Hybrid IT**: · **Date**:14 Feb 2024 · **Location**: Singapore, Singapore · **Company**:Singtel Group · **RESPONSIBILITIES**: · - Plan, design, install, test & implement systems in accordance to specifications& service level. Where relevant, perform the nec ...

  • NCS

    Snr Infra Engr, Infra Hybrid It

    5 days ago

    NCS Singapore

    **Snr Infra Engr, Infra Hybrid IT**: · **Date**:19 Feb 2024 · **Location**: Singapore, Singapore · **Company**:Singtel Group · **RESPONSIBILITIES**: · - Responsible for the system design, implementation, testing, managing and maintenance of proposed system · - Work closely with T ...

  • NCS

    Snr Infra Engr, Infra Hybrid It

    3 days ago

    NCS Singapore

    **Snr Infra Engr, Infra Hybrid IT**: · **Date**:1 Nov 2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · **Responsibilities**: · - Develop standard and scalable solutions for managed services and on-premise installations · - Prepare solution writeup, bill of ...

  • NCS

    Snr Infra Engr, Infra Hybrid It

    1 week ago

    NCS Singapore

    **Snr Infra Engr, Infra Hybrid IT**: · **Date**:24 Nov 2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · The Senior System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical iss ...

  • SingTel

    Infra Engr, Infra Hybrid IT

    5 days ago

    SingTel Singapore Full time

    Job Description : · PRIMARY PURPOSE: · Mainly For Windows Support. · Provide Data Centre (DC) operations such as DC environment support and DC facility management services. · Provide first level support for incident resolution. · Escalate incident and assign service request as ap ...

  • SingTel

    Infra Engr, Infra Hybrid IT

    5 days ago

    SingTel Singapore Full time

    Job Description : · PRIMARY PURPOSE: · To provide Maintenance and Operation Support for Data Center Common Infra Structure · RESPONSIBILITIES: · Assess & implement SR/CR within the stipulated SLA · Provide supporting documentation, reports, and other information to management · S ...

  • SingTel

    Infra Engr, Infra Hybrid IT

    5 days ago

    SingTel Singapore Full time

    Job Description : · Primary Purpose: · Systems Engineer who will be responsible for maintaining and administering the organization computer systems & networks. · The primary duties will include maintenance of computer networks, hardware, software, and other related systems, perfo ...

  • SingTel

    Infra Engr, Infra Hybrid IT

    5 days ago

    SingTel Singapore Full time

    Job Description : · We are seeking a highly skilled and experienced Hybrid IT Engineer to manage, maintain, and optimize our Windows-based infrastructure and associated technologies within our hybrid IT environment. The ideal candidate will be responsible for ensuring the health, ...

  • SingTel

    Infra Engr, Infra Hybrid IT

    5 days ago

    SingTel Singapore Full time

    Job Description : · RESPONSIBILITIES: · Knowledge of Linux/Unix server, Solaris server, M365, Azure AD, CyberArk PAM and Zscaler will be advantage · Possess good analytical and troubleshooting skills in technical fault isolation and rectification. · Self-driven and goal-oriented, ...

  • SingTel

    Infra Engr, Infra Hybrid IT

    5 days ago

    SingTel Singapore Full time

    Job Description : · RESPONSIBILITIES · Business Development · Evaluates internal & external business environment to develop long-term strategy for the unit/organization · Advice on the selection, design and justification, implementation & operation of technology, information secu ...

  • SingTel

    Infra Engr, Infra Hybrid IT

    5 days ago

    SingTel Singapore Full time

    Job Description : · RESPONSIBILITIES: · Install new and/or rebuild infrastructure, server, storage, hardware appliances, services, settings, in accordance to customer's requirement that complies with audit processes. · Maintain Standard Operating Procedure, together with the cust ...

  • SingTel

    Infra Engr, Infra Hybrid IT

    5 days ago

    SingTel Singapore Full time

    Job Description : · PRIMARY PURPOSE: · To provide Maintenance and Operation Support for Data Center Common Infra Structure · RESPONSIBILITIES: · Assess & implement SR/CR within the stipulated SLA · Provide supporting documentation, reports, and other information to management · S ...

  • Singtel Group

    Infra Engr, Infra Hybrid IT

    6 days ago

    Singtel Group Singapore

    PRIMARY PURPOSE: · To provide Maintenance and Operation Support for Data Center Common Infra Structure · RESPONSIBILITIES: · Assess & implement SR/CR within the stipulated SLA · Provide supporting documentation, reports, and other information to management · Support and verify th ...