Telephonist - Singapore - ML CONSULTING PTE LTD

Description

JOB DESCRIPTION

• Manage telephone hotline
• Make outgoing calls in response to callers who leave call-back requests
• Direct calls to relevant departments
• Provide customer service/ assistance
• Project professional image to callers and provide relevant information to their enquiries
• Ensure information received are immediately conveyed to the respective departments for follow up
• Other clerical support tasks as required

WORKING HOURS:

• Monday to Friday (excl. Saturday, Sunday & Public Holidays)
• 8:15am to 5:45pm / 8:30am to 6pm

WORKING LOCATION:

• Outram / Chinatown

REQUIREMENTS:

• Min GCE 'N'/'O' levels or equivalent
• Min 1 year's experience in hotline operations, call centre and/or uniformed services preferred
• Able to converse in English and one other language
• Proficient in Microsoft Office applications
• Good attendance and punctuality

We regret only shortlisted candidates will be notified.

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ML Consulting Pte Ltd

EA License No: 91C2939