Client Relationship Executive - Singapore - JTC Kensington

JTC Kensington

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

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Description

The role is for Kensington Trust Singapore Limited

Roles & Responsibilities

At Kensington Group, you will have the opportunity to build a career as unique as you are, with the support, inclusive culture, and technology.

Your unique perspective and voice will help you and your team become even better.

Come join our team and create an exceptional experience for yourself as well as a better working environment for everyone.

Role

The Client Relationship Executive will work closely with and assist the Head of Client Relationship in all business development and client management efforts within the Company.

This role also focuses on client management, including onboarding activities of new clients and intermediaries.

Responsibilities

Business Development

Monitoring and updating of new business enquiries and ensure all enquiries are addressed and tracked
Support projects around company initiatives on business development
Prepare presentation decks and marketing material for client presentation

Client Management

Assist the Head of Client Relationship in all aspects of client service and administrative support
Listening, understanding, and appropriately responding to clients' needs
Triage and respond to requests and inquiries in an accurate and timely manner following workflow and best practices
Collaborating with internal teams to deliver on client requests and ensure excellent client experience
Set up, manage and update new business onboarding file, and status reports
Ensure necessary followup actions are promptly taken on various onboarding matters
Familiarize and liaise with legal and compliance for any new business onboarding issues
Liaising with clients on due diligence requirements and timely follow up on outstanding documentations
Review and ensure completeness of onboarding documentation
Preparation of documentation for new business approval
Ensure a successful and smooth onboarding of any new clients by working with crossfunctional teams to ensure proper setup and delivery

The list of duties and responsibilities above is not exhaustive.

It is intended to describe the general content of, and requirements for the performance of this role and as such this role may also include the undertaking of additional tasks as assigned by the Company.

Requirements/Qualifications

Bachelor's degree in Business or related field
Must be able to communicate and understand Chinese to handle work assignments
Selfmotivated, ability to work under pressure in a team environment
Excellent time management, interpersonal and multitasking skills
Strong written and verbal communication skills
Demonstrates good interpersonal skills, proactive team player but is also able to work independently
General sense of risk awareness. Risk conscious with emphasis on sensitive data sharing
Highly proactive and diligent in followup and followthrough. Clientfocused, organized at bundling of requests, and sensible on turnaround time
2+ years of experience in the financial or corporate services industry in client service roles, client due diligence and onboarding; or administrative roles

What We Offer
We provide a competitive remuneration package in which you will be rewarded for your individual and team contributions. We love to hear from you if you can demonstrate that you meet the criteria above.

To apply, please submit your resume and cover letter outlining your experience and qualifications.

Job Category:
Client Relationship
Job Type:Full Time
Job Location:Singapore