SOC Operations Manager - Singapore - Tate Asia

Tate Asia

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

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SOC Operations Manager

SUMMARY

Lead the overall daytoday work of the security operations center in ensuring events and/or incidents are detected and responded to established process as per the agreed standing order.
Recruit, manage, develop, and retain the SOC analysts.
Develop and revise the framework, procedures and processes that are required to ensure daily operation in SOC.
Develop and review the list of standard operational documents that are required in the SOC.
Ensure the reports (monthly and periodically) are delivered accurately and timely.
Train the SOC analysts to carry the daily operations in accordance to established framework, procedures and processes.
Ensure strict compliance to the agreed SLA.
Collaborate with various teams in Ensign in ensuring that that the services are onboarded promptly as per the scheduled plan.
Collaborate with the OMs and ODs within Ensign to align the best practices in SOC operations and environment.
Identify and manage service delivery risks and service improvement plan to define the means to address the gaps.
Deliver a positive security outcome to drive Client Satisfaction, Retention and Growth.

Requirements:

BS/BA degree in Computer Science, Information Systems, or related discipline or equivalent experience.
8 or more years of professional work experience in the security IT field, with relevant experience in the
maritime industry

Experienced with operations in SOC environment.
Proficient experience working in an Agile environment.
Demonstrates broad knowledge of cybersecurity technologies, trends and strategy.
Strong analytical skills to define risk, identify potential threats, and develop action/mitigation plan.
Organizational, project management, interpersonal and communication skills (verbal and written).
Ability to manage and prioritize multiple tasks and projects and assist/advise support engineers in establishing appropriate priorities as well as demonstrated ability to manage customer projects and portfolios.
Strong interpersonal skills, ability to mentor/train staff and bring awareness to current and emerging threats.
Specialization