System Analyst - Singapore - TRITON AI PTE. LTD.

Description

• Salary up to $6,200 with AWS + Bonus
• Working location: Jurong Island

Responsibilities:

• The role entails supporting IT Administrators and contractors across the region, offering specialized knowledge and guidance.
• Responsibilities include addressing complex issues related to PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to ensure high levels of user satisfaction.
• Providing level 1 & 2 technical support to users, from factory operators to executives, is essential, along with maintaining positive communication with global colleagues and peers. Influencing users to adhere to IT policies is also necessary.
• With an impact on up to 200 users, duties encompass keeping employees informed, resolving software and hardware issues, conducting root cause analysis, and supporting regional systems for process automation.
• Improving IT systems and processes, contributing innovative ideas to site management, and participating in various on-site projects, ranging from infrastructure upgrades to implementing cloud servers and applications.
• Demonstrate independence in representing multiple sites, attending meetings, reporting findings, and implementing solutions.
• They are accountable for end-to-end project management and technical execution, requiring strong problem-solving skills and the ability to make routine technical decisions within a complex IT network.

Requirements:

• Experienced in cyber security principles and industry best practices.Holds certificates in Microsoft Fundamentals (e.g., Azure Fundamentals or M365 Fundamentals), ITIL v4 Foundations, and Cisco CCNA.
• Demonstrates keen interest and awareness of current IT trends.

Interested candidates can forward their CVs in MS Word format to -

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661