Food & Beverage Captain - Singapore - Kempinski Hotels

    Kempinski Hotels
    Kempinski Hotels Singapore

    1 week ago

    Tourism / Travel / Hospitality
    Description

    Department: Food & Beverage

    Location: Singapore - Singapore

    Description

    The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski's DNA values in order to encourage sales and maximize guest satisfaction.

    Overall Objectives
    • Recommend, take order, and serve food and beverages to customers
    • Answer guest questions and handle guest requests in a polite and efficient manner.
    • Connecting with customers to build a loyal customer base
    • Inventory monitoring and waste management and reduction
    • Cashiering duties, outlet opening and closing procedures
    • Do routine cleaning and maintain cleanliness of workstation.
    • Follow food and beverage safety and hygiene policies and procedures.
    • Lead the service and act as a role model to the team.
    • Ensure a flawless service to the highest standards and as required by the department and the hotel.
    • Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
    • Ensure a great communication within the team and able to hold team meetings in the absence of the Assistant Restaurant Manager.
    • Attend the daily Food & Beverage Meeting in the absence of Restaurant Manager and Assistant Restaurant Manager.
    • Other ad-hoc duties

    Requirements
    • Warm, pleasant, friendly and confident, with good interpersonal skills.
    • Possess good command of English
    • Ideally you will have at least 1 year in a similar role within a restaurant/cafe environment.
    • Familiar with HACCP requirements
    • Knowledge of Health and Safety rules and procedures

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