Client Service Executive/ Senior Client Service Executive - Singapore - SHOPPERPLUS SINGAPORE PTE. LTD.

Description

Roles & Responsibilities

Specific Job Duties and Responsibilities:

• To assist in identifying new potential clients, qualify and acquire new business accounts to achieve sales target.
• Assist in implementing sales strategies, analyzing trends and results.
• Assist in identifying and recommending enhanced and new services that answer clients' business needs.
• Manage and build strong relationships with existing clients and advertising agencies in order to achieve a high level of customer satisfaction and repeat sales.
• Assist in preparation of proposal and credentials.
• Ensure the generation of required revenue from the assigned client portfolio.
• Assist in proper contract costing in order to meet the agreed budget targets.
• Assist in sales and marketing activities locally and in other states or in conjunction with senior staff.
• To ensure client's in-store POSM delivered and executed in timely manner.
• Working closely with internal teams to handle client's issues and solve strategically.
• Regular reviews and reporting on sales target and overall performance through periodical reports and discussion meetings.
• Work closely with colleagues on cross selling opportunities and other internal teams.
• Assist in gathering information on competitive landscape and market trends.

Job Requirements:

• Diploma / degree in Marketing, Business or related field.
• 1 to 2 years of experience in client servicing or advertising sales. However, fresh graduates without experience but possess personal attributes (stated below) are also encouraged to apply.
• Good command in English (written & oral), Chinese dialect (oral) is an added advantage.
• Self-starter, organized, resourceful, independent and self-motivated, strong interpersonal and communication skills, result oriented, a team player and IT savvy.

Tell employers what skills you have

Account Management
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Advertising Sales
Advertising
Administration
Financial Markets
Cross Selling
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Service Delivery