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- Handling technical support cases on-site or through phone, Whatsapp and email
- Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
- Escalation and liaising with Vendors on reported technical related cases.
- Conduct training or demonstrations to clients or users.
- Internal product repair and training
Technical Support Engineer - Singapore - LOGICODE PTE LTD
LOGICODE PTE LTD
Singapore
4 weeks ago
Description
Roles & ResponsibilitiesResponsibilities :
Qualification :
• Min Diploma in Electrical/Electronic Engineering or IT related.
• 2 years relevant experience
• Good presentation and written communication skills
• Customer service oriented, positive attitude
Customer Service Oriented
Troubleshooting
Oracle
Hardware
Customer Support
MySQL
SQL
Networking
Windows
Communication Skills
Java
Linux
Commissioning
Technical Support