Customer Service Officer - Jurong East, Singapore - Guangdong Imports & Exports

Description

Company Background

With over 40 years of expertise, Guangdong Import & Export Pte Ltd is dedicated to culinary excellence through quality goods and services.

Collaborating closely with agricultural partners in Asia, we ensure a supply of quality goods and offer seamless management solutions. Our three house brands - GDFood, Ji Xiang, and Joy Kitchen - cater to diverse product segments, adapting to evolving business needs.

We're committed to growing alongside our customers, offering a one-stop solution for exceptional goods and services. Join us in shaping the future of F&B establishments

Core Responsibilities:

• Answer calls professionally to provide information about products and services.
• Process orders, prepare correspondences, and fulfil customer needs to ensure customer satisfaction.
• Work closely with internal stakeholders to ensure timely, effective, and efficient service to customers.

Requirements:

• Proficiency in mandarin to liaise with mandarin speaking customers.
• Good communication and interpersonal skills
• Prior working experience in a call centre environment is welcomed.

Additional Info:

• Office located at Jurong (Toh Guan)
• Monday to Friday 8am – 5pm, Alternate Saturdays 8am – 2pm
• Salary $2500 -$2800

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning, Afternoon
  • Sunday: Morning, Afternoon
• 1 year of relevant work experience required for this role
• Working rights required for this role