Lead, Change Management - Singapore - Standard Chartered

Standard Chartered
Standard Chartered
Verified Company
Singapore

2 weeks ago

Wei Jie

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Wei Jie

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Description

Job:
Operations


Primary Location:
Asia-Singapore-Singapore


Schedule:
Full-time


Employee Status:
Permanent


Posting Date: 16/Jun/2023, 5:39:28 AM


Unposting Date:
Ongoing


Role Responsibilities

  • Implement the programme delivery in line with the Bank's control and governance framework
  • Proactively propose and design control improvements, enhancements and simplifications where appropriate
  • Provide cross domain support for Programme delivery (SCM, RFS/Change Management, Project Finance, Resources)
  • Deliver all allocated activities to the highest quality standard and call out when this is not the case
  • Provide accurate and highest quality information to senior stakeholders for them to make informed decisions
  • Proactively monitor programme artefacts and deliverables for quality and completeness, including auditable approval trails
  • Support Programme to manage and close audit, risk and regulatory commitment and proactively selfidentify gaps and prevent any audit findings from internal and external auditors
  • Ensure the Programme's financial management meets its annual budget via thorough review, control and report on financial status as per the bank's standards
  • Streamline and simplify programme controls and processes to increase focus on programme delivery through collaboration with portfolio assurance team
  • Monitor programme benefits and ensure benefits management plans are implemented effectively with clear ownership and metrics of success
  • Advocate best practices across all streams of work within the portfolio / programme and drive consistent high quality deliverables
  • Ensuring all relevant tools for programme status is up to date including Project status, RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts, and they are tracked and reported to the appropriate governance bodies
  • Work extends to the governance, tracking and monitoring of all Initiatives by ensuring governance to Group standard administered by the Project Review Committee or PRC (agenda, papers, packs and minutes).
  • Ensuring that all submissions to committees and working groups (PED, Change Request, Closure Reports, Benefit Reports, Progress Reports etc.) are of the right quality and are timely
  • Pivot the portfolio to from PRC to QPR and aligned the portfolio operations to the new processes.
  • Establish strong relationship with all stakeholders by building trust and delivering high quality work

Strategy

  • Assist with the setup of programmes and projects or initiatives for success
  • Facilitate End to End execution (scoping, delivery and follow up on remediation actions) through close coordination with all stakeholders across group, region and country teams
  • Ensure endproduct and artefacts delivered are of sufficient quality and accuracy fit for regulatory consumption

Business

  • Maintain strong stakeholder engagement
  • Escalate appropriately to ensure necessary decisions are made in a timely manner

Processes

  • Drive the continuous improvement of practices

People and Talent

  • Provide proactive selforienting and selfmotivating leadership, and work with limited direction
  • Provide strong leadership, management and coaching
  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations, and work in collaboration with risk and control partners
  • Risk Management
  • Support the management of the programme and project or initiative professionally and efficiently, closely tracking timeline commitments for provision of information and action plans, and for validation of actions taken
  • Drive the adoption of "lessons learnt" across TTO programmes or initiatives, driving consistency and efficiency
  • Manage professionally and efficiently, closely tracking timeline commitments for provision of information and action plans, and for validation of actions taken
  • Governance
  • Provide timely and accurate reporting to appropriate committees
  • Ensure Programmes within the portfolio are meeting standards per the PMS or initiatives within QPR are meeting standards per nWOW

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

  • Programme managers
  • Project managers
  • Business stakeholders
  • Portfolio PMO
  • Finance
  • 10+ years of professional working experience in Banking domain
  • 6+ years of experience in supporting projects in terms of governance, quality and financials
  • Certification in PMP preferred.
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