Jobs

    Patient Service Associate, Specialist Outpatient Clinics - Singapore - NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD

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    Description
    Roles & Responsibilities

    Primary Responsibilities

    • Provide frontline services and general administrative duties of the clinic
    • Maintain overall cleanliness at the clinic, front counter, and reception area.
    • Attend to patients at counters for registration, payment, and appointment lines.
    • Trace case notes for walk-in cases, billing, and charges.
    • Account for handover and closing of counter payments
    • Attend to clinic complaints and escalate to higher management when needed.
    • Attend to data requests pertaining to patient information.

    Requirements

    • Possess minimum GCE 'O' level or at least 5 years of relevant working experience.
    • Working experience in the service or healthcare industry will be advantageous.
    • Proficiency in MS Office and SAP preferred.
    Tell employers what skills you have

    Healthcare Industry
    Troubleshooting
    Microsoft Office
    Advertising
    Data Analysis
    Customer Experience
    Healthcare
    MS Office
    B2B
    SAP
    Cashiering
    Administrative Support
    Customer Service
    Scheduling
    Appointment Scheduling


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