Technical Support Specialist - Singapur, Singapore - Helius

    Helius
    Helius Singapur, Singapore

    Found in: Talent SG C2 - 2 weeks ago

    Default job background
    $40,000 - $60,000 per year Technology / Internet
    Description
    Job Responsibilities:
  • Maintain high quality of products with participation in code review and design reviews.
  • Build high quality product and contribute important impacts on our product roadmap planning.
  • Propose and implement solutions/product with Java, JavaScript, SQL, Spring, Python and Shell Scripts
  • Provider guidance to Junior and suggestion to other colleagues with deep understanding of technology stacks
  • Propose better software architecture with right design pattern at suitable situation.
  • Provide in depth support to Technical Support Analyst
  • Work with front end team to build a high perform, user friendly and stable web product.
  • Solving puzzles from clients' feedbacks and logs to find out the real cause.
  • Research on up-to-date technology stacks to continue bring better performance and higher quality products to stakeholders.
  • Write down documentations for different technology and knowledge to share knowledges among everyone.
  • Provide insight for database performance and stability.

    • Education & Experience:

  • Diploma / Bachelor's Degree / Professional Certificates in Computer Science / Information Technology / Software Engineering, etc)
  • At least 7 years of relevant experience in full stack web development.
  • Familiar with Java, JavaScript, SQL and Shell Scripts.
  • Candidate should possess a good understanding of and practical experience with Java Web based application development.
  • Strong Java skills and object-oriented design experience, and design patterns.
  • Experience in using Spring & Hibernate in programming works are highly preferred.
  • Familiar with Unix/Linux environment.
  • Familiar with different source control tools.
  • Good knowledge with microservices is an added advantage.
  • Experience in database performance tuning and query enhancement is an added advantage.
  • Experience in dev-ops relevant tasks is an added advantage.
  • Knowledge on Billing/charging interface/API is an added advantage.
  • Ability to work with customers and identify adoption barriers and put forth plans to address these issues.
  • Excellent analytical, problem solving, teamwork and communication skills.
  • Willing to go extra mile to get job done at high standard.
  • Language(s): English as the role requires candidate to deal with English speaking clients.