Client onboarding Specialist - Singapore - RAPSYS TECHNOLOGIES PTE. LTD.

Description

Role: Client onboarding Specialist

Location:Singapore

Domain Required( if any specific): KYC Onboarding

Year of experience required: 0-3 years

Minimum Education: Graduate

Duration: 6 months (extendable based on performance)

Permanent/Fixed term: Fixed term

Working Days: Monday to Friday

Role Purpose

• Own and deliver end-to-end client onboarding experience for our clients of WM Business, facing off clients alongside our client advisors to gather required client onboarding documentation.
• Interface as a case manager to seamlessly handle all the different steps for onboarding a client, handle all queries from the client/client adviser.
• Think flexibly to propose new ideas and contribute to continuous improvement of processes and services.
• Strong understanding of the ever-changing regulations relating to AML/KYC and Investment suitability.
• Engage in Adhoc projects including systems change, process improvement, cross border initiatives, new regulatory changes from requirements gathering through implementation.
• Have good planning and time management/prioritization skills

Your experience and skills:-

You have:

• Bachelor's degree in any stream
• "0-3" years of experience in KYC/AML roles,Client Onboarding, Remediation Process, or related functions ( ideally in banking)
• Detailed understanding of KYC/AML procedures/regulations
• Understanding of the risk management framework in a bank, with emphasis on ability to identify, assess and address any potential risks.
• Proven experience in client service (ideally in banking).
• Ability to diligently follow up and follow through on deliverables.

You are:

• A self-starter who can work well with minimal supervision.
• A skilled written and verbal communicator. (Mandarin written and verbal skill would be an advantage in serving our APAC clients)
• A collaborator who can work well with different functions and can manage stakeholder expectations.
• A dedicated team player with a can-do attitude and eagerness to learn.
• An effective worker who can multi-task and perform under pressure.
• Able to think on your feet /out of the box to come up with solutions.