Executive Housekeeper - Singapore - EL DEVELOPMENT (VENTURES) PTE. LTD.

EL DEVELOPMENT (VENTURES) PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Summary

Responsible for the day-to-day operations of all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences.

Responsibilities:

Responsible for cleanliness, orderliness and appearance of the hotel.
Ensure that rooms are made as per company brand standards.
Inspect VIP rooms to ensure that they are aligned with the desired standards.
Conduct random inspection on guest rooms and public areas to ensure that they are clean, presentable and maintained according to company brand standards.
Prepare yearly Housekeeping Budget in relation to expenses and provision for capital expenditures.
Maintain par stock of guest supplies, cleaning supplies, linen and uniform; and conduct periodic inventory checks.
Assist procurement team in selecting suppliers for items related to Housekeeping.
Organize pest eradication activities.
Develop and implement Housekeeping systems and procedures, drive trainings or orientation sessions to inculcate such standards.
Liaise with other senior staff / Department Heads on Housekeeping matters and handle complaints or issues which concerning Housekeeping.
Evaluate the cleaning requirements of the Hotel, plan and initiate special cleaning assignments through delegation, organization and control.
Conduct biweekly / monthly meetings with Managers and Supervisors to check on work progress and resolve work issues on the operation front.
Recommend improvements in hotel policies where there are opportunities for improving services, maximizing incoming revenue and reducing costs when possible without comprising on quality standards.
Be involved in reviews of repair & maintenance issues, and coordinate with Engineering on a high level, ensuring all rooms are in good condition for the inventory.
Coordinating the preventive maintenance schedule of rooms and public areas with Engineering Department.
Develop strategic plans for cleaning as well as landscaping planning.
Inspect the work of outsourced contractors and ensure that such work conform to the specified standards.
Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.
Assist in safety and emergency training for all employees.
Perform other duties as directed by the General Manager.

**Qualifications / Requirements

Has a sharp eye for detail leading to excellence.
Previous management experience in housekeeping operations of luxury hotel scale.
Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction.
Effective management, leadership, organizational and communication skills.
A strong understanding of operational controls, budgeting, forecasting, and scheduling.