Principal Application Reliability Engineer - Singapore - International SOS
Description
About the role:
Key responsibilities:
- Be on rotation to for availability incidents and provide support for customer service engineers.
- Proactively develop scripts and tools to prevent incidents from ever happening.
- Develop comprehensive set of monitoring and alerting alert on symptoms and potential issues to prevent outages.
- Document every action so findings turn into repeatable actionsand then into automation.
- Improve the deployment process to make it as smooth and effortless as possible.
- Design, build and maintain core infrastructure pieces that allow scaling to support enterprise level of concurrent users.
- Debug production issues across services and levels of the stack.
- Plan the growth of infrastructure and capacity planning.
- Provide technical leadership of the SRE team (internal or thorugh Managed Services)
- Proactively working with development leads, client service leads, solution architects, and infrastructure leads to enhance system reliability, scability, and robustness.
About you:
Required Skills and Knowledge
- Systems level thinking to maintain overall system stability and reliability edge cases, failure modes, behaviors, specific implementations, etc.
Required Competencies
- Thorough, detailed, and careful planning, developing, and execution
- Proactively looking for areas to improve
- Clear communication with all involved parties
- Calm under pressure
- Clear sense of ownership and accountability
Required Work Experience
- 10+ years hands on experiences with Windows and Linus operating systems, databases (SQL & Non-SQL)
- 5+ years of SRE or closely related experiences for large scale cloud SaaS10+ years of handson technical experiences in DevOp, Release Management Engineering, or similar areas.
Required Qualifications
- Extensive knowledge of config management systems
- Strong programming skills, Net, Java, React, etc.
- B.S. in Computer Science or Software Engineering. M.S. in similar fields preferred.
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