Senior Executive, Order Management - Singapore - ROLLS-ROYCE SOLUTIONS ASIA PTE. LTD.

ROLLS-ROYCE SOLUTIONS ASIA PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Key Accountabilities:

Work along with Service Sales Team in identifying potentials, propose and initiate marketing & sales strategy to improve the competitiveness and success of projects.
Perform Order Management function for Reman Engines Sales & Service Repair Orders under your charge and monitor for their timely delivery status and job completion.
Process parts requirements by the Service Centre for the respective Repair Orders in SAP system; coordinates with Parts
Technical & Material Planning Team + Warehouse Distribution to ensure parts are fulfilled on time.
Raise Purchase Requisition to Purchasing Team for all 3rd party works/purchases for the respective Repair Orders; liaise with vendors for the timely return for parts sent for overseas repair.
Proactively engaged in key customers activities and provide solutions that are meaningful to both client and MTU
Maintain the service sales database and generate monthly report to capture the cost and profit/loss of the respective Service Sales
Enhance Service Sales revenue by optimizing of resources.
Contribute to Company cost saving measures and operational efficiency
Be willing to crosstrain on Core Returns Process and backup for Core Executive's absence.
Observe the safety regulations of WSHA and guidelines/risk assessment from the company's WHS Committee when performing work atsite or at customer's premises.

Qualifications and Skills:

Degree/Diploma or equivalent with at least 5 years of relevant experience in handling service sales/order management, preferably with additional knowledge in handling reverse logistics and parts sales.
Knowledge of SAP system
Knowledge of shipping arrangement with forwarder and vetting of L/C terms & conditions compliance will be an advantage.
Good communication (verbal and written) and interpersonal skill, resourceful and team player.

Service Engineer