Senior Specialist - Singapore - Larsen & Toubro Infotech Limited

Larsen & Toubro Infotech Limited
Larsen & Toubro Infotech Limited
Verified Company
Singapore

1 week ago

Wei Jie

Posted by:

Wei Jie

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Description
Production Support JD

L1-L2 Production Support to provides core technical support to the Rates Fixed Income Trading or FX Market

Good interpersonal and communication skills, great teammate.

UNIX (AIX/ Linux) environment

Windows / Wintel OS environments

Databases - Oracle, Microsoft SQL.

Knowledge on Geneos ITRS monitoring would be an added advantage

Experience with any programming languages would be beneficial

Ability to troubleshoot incidents and problems raised by users, investigate system behavior and drive resolutions - at times relaying to development for bug fixes as needed

Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.

Ensure all productions issues are logged and updated as per the Support team policies and procedures.

Develop and maintain technical support documentation.

Performs pre-flight checks at SOD to ensure system readiness for trading by the relevant users, identify and fix any issues prior to European markets opening

Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.


Job Segment:
Technical Support, Database, Linux, Oracle, SQL, Technology
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