System Analyst - Singapore - IMPACT BPO SERVICES PTE. LTD.

Wei Jie

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Wei Jie

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Description

Responsibilities:


  • Analyze business requirements and technical specifications to design and implement IT solutions.
  • Collaborate with business stakeholders to understand their needs and translate them into technical requirements.
  • Evaluate existing IT systems and processes to identify areas for improvement and optimization.
  • Provide technical support and troubleshooting assistance to endusers, resolving issues in a timely manner.
  • Document IT procedures, configurations, and troubleshooting steps to facilitate knowledge sharing and training.
  • Stay current with emerging technologies and industry trends, making recommendations for technology adoption or process improvements.
  • Explore machine learning use cases to enhance operational efficiency.
  • Opportunities for managing interdepartment projects/appointment which could be outside IT ambit for exposure to different functional areas and career growth.
  • QEHSMS Responsibility
  • Implement and abide by requirements set out in the Company's Quality, Environmental, Health and Safety Management System, ISO and OHSAS standards and applicable legal and other requirements.

Requirements:


  • Bachelor's Degree in Computer Science or Information Technology Engineering.
  • With 3 years of experience as an IT Analyst or similar role.
  • With a strong understanding of IT systems and methodologies.
  • Proficiency in programming languages and experience with database management systems (e.g. SQL server)
  • Familiar with data analytics techniques to provide business insights.
  • Ability to work independently and possess excellent analytical and problemsolving skills.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with crossfunctional teams.
  • Detailoriented approach with a commitment to delivering highquality work.
If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | EA

Reg No:
Johnny Wu)

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