Quality Manager - Singapore - TALENT FOCUS PTE. LTD.
Description
Responsibilities:
- Drive improvement in Customer Scorecards, develop plans to improve customer satisfaction and relationships.
- Proactively develop plans with Suppliers and Internal Teams to promote Quality, Operations, Process, and product improvements for customers.
- Meet customer quality expectations and maintain positive working relationship with customers.
- Lead customer audits in our sites or suppliers site physically or virtually.
- Lead investigation and resolution of product and nonproduct complaints in speedy manner and be accountable for customer quality report management.
- Complete corrective action reports for customer complaints and provide update to customers.
- Develop new supplier quality systems and process improvements to prevent issues and excursions and aligns supplier capabilities to market requirements.
- Conduct Audits, assessments, and monitors performance of suppliers, relative to the implementation and performance of supplier quality systems and score cards.
- Understand Business Team's functional and strategic plans / initiatives to drive the quality performance of Suppliers. Work closely with Suppliers for Continuous Improvement projects for variation and cost reduction.
Job Requirements, Qualifications & Experience:
- B.S. in Chemical / Electronics & Electrical Engineering / Materials Science or any related technical field.
- 5+ Years of managerial level work experience in a fab or related manufacturing environment and/or combination of experience.
- 3+ Years of independent supplier/ customer engagement/management preferred.
- At least 5 years of experience in quality assurance/quality control
- Good knowledge in SAP, ISO auditing and statistical tools e.g. minitab,
- Experience working in ISO9001, ISO14001, ISO45001, SS506, and Quality System and/or other legal and corporate requirements
- Knowledge of the semiconductor industry, preferably with experience in a wafer fabrication environment.
- Preferably with experience in Quality Management for Electronic Chemicals
- Certified Six Sigma Black Belt or Lean Master will be an added advantage
Reg No:
R1107890
Talent Focus Pte Ltd
EA License: 22S1209
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