- Conduct comprehensive investigation on a wide variety of security events, recommend and implement remediation processes.
- Hunt for potential internal and external threats and developing detection mechanisms and reports.
- Perform and review threat detection use cases and fine tuning
- Work actively on evolving our threats detection and team efficiency by acting on noise and false positive.
- Handle security incidents in line with the incident response process
- Work with resolver groups to evaluate and recommend new security practices and solutions.
- Provide security advices and promoting security awareness to other IT teams and clients.
- Involve in the production of threat intelligence and IOC by leveraging threats information from past incidents, sandboxes reports, malware reversing and data forensic.
- Identify improvement areas in processes and/or tools to ensure highest level of quality
- Produce security incidents reports and recommendations.
- Significant experience of working within a mature SOC organization or as a security threat analyst in an equivalent security environment.
- Experience in using SIEM technologies, endpoint protection response, IDS and other security technologies.
- Goodunderstanding of system, and application logs from a variety of platforms, from firewall, domain controllers to IDS, etc.
- Good knowledge of threat intelligence data, IoC, threat actors, kill chain, etc.
- Having experience in the penetration testing/ethical hacking field is a plus.
- Functional skills with regex, IDS signature, SPL and SQL is a plus.
- Skills in network analysis, sandboxing, malware reversing or forensic is an asset.
- Strong knowledge of vulnerabilities, CVE, 0day and their potential impacts.
- Ability to comprehend the priority on enabling the business, while working on security incidents mitigation/containment and possible impacts on the production environment.
- Strong customer/client focus, interact with a variety of stakeholders in a well-mannered, positive, and professional way, and building long-term relationships.
- Experience with IT compliance assessments (ISO 27000 etc.).
- Certified Information Systems Auditor
- Global Information Assurance Certifications (GIAC) e.g. Certified Incident Handler (GCIH), Certified Intrusion Analyst (GCIA), Certified Enterprise Defender (GCED) or other relevant GIAC certifications.
-
Manager Service Operations
1 week ago
SITA Singapore**Overview**: · - As · - **Security Operations Manager**, you will assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA stand ...
-
Operations & Customer Service
1 week ago
GREEN KITCHEN PTE. LTD. SingaporeGreen Kitchen is a fast-growing company known for providing nutritional healthy meals to its customers. · Full-time · Position Summary: · We are seeking for motivated and energetic Customer Service and Operations Manager to help coordinate activities and provide operational suppo ...
-
Service Operations Manager
1 week ago
Dyson Singapore**Summary**: · **Salary**: · Competitive · Team: · Owner Experience · **Location**: · Singapore - Technology Centre · **About us**: · In Global Aftersales, our team works to ensure our service environments and capabilities around the world are fit for purpose in a continually evo ...
-
Operations Services Officer
1 week ago
EZ-LINK PTE LTD SingaporeProcess refund within service-level agreement. · - Proper handling and housekeeping of cards and form-factors. · - Streamline and improve processes along the way. · - Update SOP as and when required. · - Investigate any discrepancies, resolve issues and close cases for cards rela ...
-
Manager Service Operations
1 week ago
SITA Singapore**Overview**: · **PURPOSE** · - To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA standards and procedures maximizing c ...
-
Operations, Customer Service
1 day ago
Search Ally Pte Ltd Singapore**RESPONSIBILITIES**: · **Customer Service** · - A point of contact to provide end to end (E2E) customer service · - Handle customer problem and job service Tracking and · - up customers' queries · **Provide consultation to customers on bank's products/services' specifications an ...
-
Service Operations Manager
1 week ago
SMRT Corporation Ltd SingaporeService Operations Manager (NSEWL) · **Job Purpose** · - As Service Operations Manager (SOM), you are responsible for the operation and administration of all the train stations within a designated zone. The SOM shall lead and motivate the station staff within the zone to achieve ...
-
Service Operations Specialist
1 week ago
Hempel SingaporeServices Operation Specialist · Key responsibilities: · - Organize internal & external resources and provide services China department level internal services to all services operation team members from A to Z.- Be the specialist of data analysis and static with purpose of better ...
-
Service Operations Manager
3 days ago
THE TALENT NETWORK PRIVATE LIMITED Singapore**Our client, a renowned MNC in Automotive industry is seeking for a Service Operations Manager ( Automotive - Commercial Vehicle ) - $ VB / WEST AREA · **Requirements**: · - Degree or Diploma holder · - **At least 5 years experience leading a team to run entire Automotive worksh ...
-
Service and Operations Manager
4 days ago
CHRIS-MARINE (SINGAPORE) PTE. LTD. SingaporeAre you passionate about technology and B2B sales? · Are you interested in an exciting position in a growing medium-sized company? · You now have the opportunity to join our service team based in Singapore, and work for a family oriented global organization that develops state-of ...
-
IT Operations Service Delivery
1 week ago
TALENTSIS PTE. LTD. SingaporeCreate and review operating procedures for operation teams that are aligned with recognized best practices. · - Foster collaborations with other functional teams. · - Responsible for managing and reporting on team Service Level Objectives. · - Assist in defining and executing goa ...
-
Operations Service Manager
1 week ago
CMA CGM ASIA SHIPPING PTE. LTD. Singapore**Summary**: · We are looking for an experienced liner operation service manager to join the CNC management team. · Responsible of the Liner Operations for CNC, you lead a team of Operations Managers, Ship managers and Operations Assistants to ensure that our operations are well ...
-
IT Operator, Technology Services
1 week ago
CGS-CIMB SECURITIES (SINGAPORE) PTE. LTD. Singapore**About the Role** · CGS-CIMB Securities International Pte. Ltd is one of the leading integrated financial service providers in Asia. With a global presence in over 20 countries, and backed with an award-winning research team, the Company is well-positioned as Asia's leading fina ...
-
Operation & Service Executive
1 week ago
FISCHER BELL PRIVATE LTD. Singapore**Job Highlights**: · - Annual bonus · - Career Progression · - 5 Days work week · - Training and support provided · **Responsibilities**: · - Communicating with the operational management to develop strategic operational goals · - Coordinate operational performance of both inter ...
-
Service Operations Lead
1 week ago
TikTok SingaporeResponsibilities · TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, Mountain View, New York, Austin, London, Paris, Berlin, Dubai, Singapore, Jakarta, São Paulo, Seo ...
-
Customer Services, Operations
3 days ago
RECRUIT AVENUE PTE. LTD. SingaporeSalary: $4.5K to $6K · - Industry: Banking · **JOB DUTIES**: · - Serve as primary point of contact for end-to-end customer service, addressing and resolving customer inquiries and issues promptly. · - Provide consultation to customers on bank products/services and facilitate bank ...
-
Operations & Services Manager
4 days ago
TEMPSERV PTE. LTD. Singapore**Job Summary** · Responsible for the provision of full spectrum of the payroll, collection and customer service functions under Grant payment services. To ensure that services delivered adhere to the stipulated policies, guidelines and KPIs. · **Responsibilities**: · - To ensure ...
-
Operations & Services Lead
17 hours ago
BLACK BOX NETWORK SERVICES SINGAPORE PTE LTD Singapore**Company Profile**: · Black Box is a leading Global Technology Solutions Company. Our mission is to accelerate our customers' · business by valuing relationships with our team members, clients and stakeholders. By continuously · growing our knowledge, we remain relevant in the m ...
-
Services Operations Manager
2 days ago
VEEVA SYSTEMS SINGAPORE PTE. LTD. SingaporeVeeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world's largest pharmaceutical companies to emerging biotechs. Veeva's software helps ou ...
-
Operations Service Manager
4 days ago
EDUCARE HUMAN CAPITAL PRIVATE LIMITED Singapore**Job Description · We are seeking a self-motivated Operations Service Manager to join our HR manpower deployment team. · This position offers the ability to grow, develop and maintain relationships with key clients and our deployed staffs. · You will be responsible for acquiring ...
Senior Specialist/Engineer Service Operations - Singapur, Singapore - SITA
Description
Overview
WELCOME TO SITA
is the leading specialist in air transport communications and information technology. We dont just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.
Ready to redefine air travel? The journey starts here, with you at SITA.
ABOUT THE ROLE & TEAM:
As Senior Cyber Security Analyst, you will work within the Security Operation Centre in evaluating risks, conduct log analysis and act upon security threats across a complex and disperse IT estate.
You will carry out threat analysis and handling process to ensure the efficient and timely mitigation of security threats, as well as understanding the threats risks and potential business impacts of both threats and mitigation measures. By leveraging the SIEM and the current security toolset, you are expected to investigate security issues and conduct root analysis, as well as resolving or escalating security incidents.
WHAT YOU WILL DO:
Qualifications
EXPERIENCE:
NICE-TO-HAVE:
WHAT WE OFFER:
SITAs workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:
Flex-week: Work from home up to 2 days/week (depending on your Team's needs).
Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager.
Flex-location: Benefit for 30 working days from anywhere around the world each year
Competitive benefits according to the local market
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
