Attractions Guest Experience Specialist - Singapore - RESORTS WORLD AT SENTOSA PTE. LTD.

    RESORTS WORLD AT SENTOSA PTE. LTD.
    Resorts World at Sentosa Pte Ltd background
    Full time $30,000 - $50,000 per year Tourism / Travel / Hospitality
    Description

    Attractive Salary:
    $2,500 to $3,000 (commensurate with skillsets and experience)


    Responsibilities:

    • Ensure all redemptions, ticket sales and various department initiatives are performed in accordance with the defined procedures.
    • Attend to guests' feedback and render appropriate service recovery whenever applicable.
    • Perform membership sales, processing and relationship duties at the various stations.
    • Ensure cleanliness and orderliness of work areas, and perform administration duties as assigned.
    • Interact with guests with a fun and cheerful disposition; disseminate information related to the park and rides.

    Requirement:

    • GCE N/O/A Levels, ITE Certificate or Diploma.
    • Relevant experience in service role preferred; or equivalent combination of education and experience.
    • Able to perform shift work, and willing to work during evenings, weekends and public holidays.
    • Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.
    • Ability to converse in Mandarin is a bonus