Customer Support Specialist - Bedok, Singapore - NALAGROUPS

    NALAGROUPS
    NALAGROUPS Bedok, Singapore

    1 month ago

    Default job background
    Full time $36,000 - $60,000 per year Customer Service / Support
    Description
    Customer Service Executive | Basic up to 3500 | Commissions | Allowance | Alexandra Rd | ZZJob ID: M45644 ZZ C(F40) Position: Customer Service ExecutiveSalary Range: $ Working Location: Alexandra Rd (Near to Labrador Park)Company Background: Aesthetic Services ProviderWorking days and hours: Mon to Fri – 11am to 8.30pm & Sat/Sun/PH – 10am to 7.30pmRest days: 5 off days in a month Benefits: Commissions, $100 attendance allowance, OT, AWS to all confirmed staffs, Annual leave, Public Holiday, Sick Leave, Good Career Prospect, Medical and InsuranceJob Descriptions:- Provide first level of support and customer service- Provide quality customer service to customers over the phone or email- Listen, probe to clarify and understand customer needs- Escalate problems or issues promptly and resolve customer queries- Handle administrative duties as requiredJob Requirements:- Minimum 1 year of relevant experience in similar position- Good interpersonal and communication skills- Requires a sense of urgency- Able to work independently with minimal supervision- Good team player, positive attitude and willing to learn- Able to commit retail hours- Able and willing to accept 6-months bond agreement with company due to the provided training by company
    Summary of role requirements:
    • Flexible hours available
    • 1 year of relevant work experience required for this role
    • Working rights required for this role
    • Expected salary: $2,500 - $3,500 per month