Jobs

    Technical Project Manager of IT system - Singapore - TRANSCOSMOS ZERO PTE. LTD.

    TRANSCOSMOS ZERO PTE. LTD.
    TRANSCOSMOS ZERO PTE. LTD. Singapore

    5 days ago

    Default job background
    Description
    Roles & Responsibilities

    TRANSCOSMOS ZERO is looking for a passionate and enthusiastic Technical Project Manager of IT system to join our growing team. This is an middle level role suitable for candidates looking to step into the Call Center industry.

    Ability of close mutual work with Development Team in Vietnam is required for this position.

    As a nature of business, especially a knowledge and exeprience in a Call Center Industory together with IT development project management experience are required. It's a rare, but a challenging position.

    The ideal candidate will be responsible for

    Understanding the in-house Technical Guideline to support developers

    Supporting Developers and QCs as a Bridge Engineer

    day-to-day technical support and translation of IT techinical documents

    Having a strong understanding of our in-house tools and act as a key support to clients and internal teams in the APAC region with a strong knowledge of IT system, which is mainly call center system.

    Requirement

    5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)

    MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads

    Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)

    Experience in cloud development i.e AWS, GCP

    MUST Knowledge of Agile or Scrum environments

    Familiarity with common project management tools (Jira and Confluence)

    The ability to communicate technical information clearly to both technical and non-technical audiences

    Exeperience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation

    Tell employers what skills you have

    Confluence
    CRO
    Scrum
    Agile
    JavaScript
    Translation
    Japanese management
    Project Planning
    challenging
    Clinical Trials
    Project Management
    JIRA
    Team Leadership
    call center experience
    Team Management
    GCP
    Web Development
    Software Development
    Call Center
    Technical Support
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