Community Worker - Singapore - HCSA COMMUNITY SERVICES

Description

HCSA Dayspring Residential Treatment Centre offers a caring, safe and therapeutic environment to help teenage girls who have suffered the complex trauma of physical, sexual or emotional abuse. Through the application of effective clinical therapies, the centre strives to help these girls become healthy individuals who can successfully reintegrate into their schools, families and society.

HCSA is certified as a Great Place to Work . At HCSA, our commitment to being a Great Place to Work is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

GENERAL SUMMARY

Responsible for providing trauma-informed case management to female adolescents and their families as a Social Worker. With an aim to help each resident complete their treatment goals, the Social worker ensures that treatment for the residents focuses on emotion and behaviour regulation, value inculcation, improving life skills and social functionality, and working through the trauma of abuse. Works with the family, school, community partners and other stakeholders to ensure safe reintegration of the resident back to the community.

DUTIES & RESPONSIBILITIES

Casework

Provide therapy and case management for a maximum of 6 residents at a time with the following responsibilities:

1. Engagement and assessment

• Carry out admission procedures for the residents admitted to DRTC, which includes handling intake interviews and liaising with stakeholders working with the residents prior to admission
• Engage the residents and their caregivers for need and risk assessment
• Conduct a periodic assessment of residents' and caregivers' progress

2. Case review and documentation

• Apply approved therapeutic modality (i.e., Trauma System Therapy) and other relevant theories, models, framework and principles in case management. Develop, implement, and review Individual Care Plans (ICP).
• Represent the residents and DRTC professionally in various platforms such as Court Hearings, MSF Reviews, school conferences, etc with the support of clinical supervisor.
• Attend case reviews with internal or external stakeholders to ensure holistic care for the residents, and to facilitate decision-making on treatment plans for the residents
• Document and maintain case files and prepare reports according to required documentation standard (e.g., Case notes, assessment reports, therapy-related forms, review reports, court reports etc.). Ensure the licensing audit requirements are met in the case management domain as advised by Head of Home.
• Provide regular updates and management of resident's data on the online MSF ECRM system including application of the Medical Exemption Fee card (MFEC) for residents
• Provide timely reports on case progress to the clinical supervisor and bring up cases for supervision accordingly. To undergo supervision monthly.

3. Goal setting and intervention plan

• Work with the residents and their caregivers to set goals and develop ICP to address concerns and achieve therapeutic goals.
• Provide counselling and case management to the residents and their caregiver(s).
• Plan, implement and provide supplementary interventions relevant to the resident's overall treatment plan (e.g., refer to external therapist to address concerns)
• build strong network and collaboration with community partners and stakeholders (e.g., MSF, School, other social service agencies, Police, medical professionals, and social support network) to provide coordinated care for the residents and their families.
• Facilitate access to those resources for support the case plan or community reintegration plan for the residents and their families.

Group work

1. Plan, implement and monitor, evaluate and modify psycho-educational and therapeutic clinical groups to address the issues of residents (e.g., building emotional regulations skills / life skills and trauma psychoeducation) under supervision

Residential work

1. Take on the Champion role in charge of the training and implementation for clinical Residential Management Support (RMS) tools (e.g., Consumer orientation, Regulate My Brain)

2. Provide training and boosters to direct care staff as instructed by supervisors.

Others duties

1. Attend HCSA, Clinical and staff meetings

2. Participate in relevant Communities of Practice (COP) to further develop and share skills and knowledge with members of other communities of practice

3. Participate in special projects/programmes and committees in HCSA

4. Support in conducting research for DRTC / HCSA as necessary

5. Perform additional duties as required by the nature of the position or as requested by Supervisor and/or Head of Home.

CANDIDATE REQUIREMENTS

Education And Experience

1. Bachelor / Master of Social Work or other recognised Social Work Qualifications from Singapore Association of Social Workers (SASW).

2. Preferably at least 2 years' relevant experience in VWO/NPO/Social sector with direct experience in working with vulnerable children and youths and their families.

On-job training will be provided. Trainings included:

1. Knowledge and understanding of children/young persons with high level of needs

2. Understanding of trauma, attachment and resilience theory, and child and adolescent development

3. Possess professional documentation and charting skills

4. Have experience working with youth-at-risk

5. Trained in approved therapeutic modality (i.e., Trauma System Therapy)

6. Trained in working with abuse and emotional dysregulation

7. Trained in CANS, YSL, and SDM-PSF

Other Requirements

1. Maintain a certification in Child and Adolescent Needs and Strengths (CANS)

2. Maintain a certification in CPR and First Aid

3. Maintain a certification in CPI Safety Interventions - Foundation and Advanced & Emergency

Characteristics

1. Good physical and mental health

2. Suitable emotional attributes and resilience

3. Positive attitude to life and work

4. Commitment, integrity, and discretion

5. Clear, consistent, and firm boundaries

6. Good leadership and collaboration skills

7. Good communication and interpersonal skills

8. Passionate about seeing the clients and their families succeed

9. Able to think clinically, plan and execute individual clinical treatment plans for the residents and families

10. Have a high tolerance for learning new things and working in a fast-paced environment.

11. Team player, have integrity and be able to work in a team

Adaptable in working in a residential setting

Work Arrangement - Full -time (42-hour work week); Permanent

Workplace - Pasir Panjang Road (till June 2024); Potong (Jun 2024 onwards)

Salary commensurate with experience. To submit resume and online job application form, please visit