Patient Service Officer - Singapore - STARMED SPECIALIST CENTRE PTE. LTD.

STARMED SPECIALIST CENTRE PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

StarMed is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. One of our specialist services -
The Orthopaedic Practice and Surgery (TOPS) is now looking for a Patient Service Officer to be part of the team.

Perform registration: key in patients' data and register in the system.
Generate bill estimation form.
Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
Follow up with doctors or clinic staff on completing the information required.
Assist doctor during consultation.
Booking of appointment in the system.
Alert and rectify duplicate patients' records in the system.
Assist in training and guiding new and junior staff.
Collect deposit if required.
Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements:

Has 12 years of experience in healthcare industry, preferably working in a specialist clinic setting.
Able to work in fastpaced environment.
Techsavvy
Good interpersonal skills, a good team player and has good time management skills.
Willing to learn and ability to adapt are key attributes for this role