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Customer Service Executive

    Customer Service Executive - Singapore - Crestar Enterprise Pte. Ltd.

    Crestar Enterprise Pte. Ltd.
    Crestar Enterprise Pte. Ltd. Singapore

    3 weeks ago

    Default job background
    Full time
    Description

    Roles & Responsibilities

    We are on the lookout for experienced Customer Service Executive to join us

    Job Responsibilities:

    • Provide prompt frontline services and perform administrative tasks and reception duties.
    • Attending to phone and email enquiries
    • Maintain proper filing and disposal of confidential documents
    • Identify and assess our sales team's needs to achieve customer satisfaction
    • Build sustainable relationships and trust with our sales team through open and interactive communication
    • Handle complaints, provide appropriate solutions and alternatives within time limits and follow up to ensure resolution

    Requirements:

    • Minimum Diploma in any discipline
    • Proficient in MS Office applications
    • Strong interpersonal and communication skills
    • Team player and foster a cooperative work environment

    Who will thrive in this role

    • You'll be experienced in a service-oriented environment, resolving customer questions, issues and enquiries is something that comes naturally to you.
    • Excellent time management and communication skills
    • High attention to details

    Other Benefits & Perks

    • Medical, Dental, and Insurance Benefits
    • Career Progression and Training & Development opportunities

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