Executive / Service Quality - Singapore

Job Title · Service Quality Executive - Expression of InterestJob Description Summary · This role is responsible for analyzing and auditing our customer service performance standards, and providing training where necessary.Job Description · About the Role: · Provide comprehensive ...

We are looking for bright, enthusiastic candidates who have the ambition to success in the growing biopharmaceutical industry. Ideal candidate would be a good team-player and work well under pressure. · In this exciting opening within our Quality Services organization, Quality Se ...

You will be part of the Communications & Community Engagement division, Service Quality Branch. You will work closely with internal and external stakeholders to develop implement and monitor service quality strategies within the organisation to enhance service delivery standards ...

Adecco is collaborating with a local bank with strong presence in Asia. This bank provides a wide range of products and services to cater to the diverse needs of its customers. These offerings include various aspects of personal banking, business banking and wealth management. · ...

Job Title · Service Quality Executive - Expression of InterestJob Description Summary · This role is responsible for analyzing and auditing our customer service performance standards, and providing training where necessary.Job Description · About the Role: · Provide comprehensive ...

We are seeking a passionate and detail-oriented professional to join our team as a Service Quality & Customer Analytics Specialist. · In this role, you will play a key part in monitoring learning quality, managing customer feedback, and driving continuous improvement through data ...

Job Title: · Lead Quality, & Service Assurance Specialist · Key Responsibilities · ...

+ Job summary · We are seeking a Customer Service Quality Executive to support service quality assurance, case management, and continuous improvement initiatives across contact centre operations. · + ResponsibilitiesResponsible to provide excellent service to all customers. · Han ...

We seek an energetic professional to be part of the Team that addresses public queries and suggestions. · We will need to work with other internal divisions and external agencies to consistently improve feedback processes, systems and operations to meet service excellence standar ...

National Council of Social Service (NCSS) offers an internship programme designed to immerse students in Singapore's social service landscape. · ...

Manage public feedback via call emails SMS or letters. · Involved in managing public feedback obtained from multiple platforms and engaging teams to resolve issues collectively. ...

You will be involved in managing public feedback obtained via call, emails, SMS or letters. This includes deep diving into feedback received and engaging the relevant teams to resolve the issue collectively. · ...

Principal / Senior / Executive, Quality Service Operations · We are seeking a motivated professional with knowledge in Communications or Business Administration. · You will be responsible for managing public feedback via call, emails, SMS or letters. · The ideal candidate should ...

NUS-ISS is seeking a passionate and detail-oriented professional to join our team as a Service Quality &Customer Analytics Specialist. · ...

The incumbent's responsibilities include but are not limited to: Oversee collection, management, and comprehensive review of customer feedback and queries using advanced data analytics tools. · ...

Support the team to foster a culture of empathy and excellence among frontline staff driving a WeCARE mindset that consistently delivers lovable experiences for our commuters. · ...

Foster a culture of empathy and excellence among frontline staff driving a WeCARE mindset that consistently delivers lovable experiences for our commuters.Liaise with the Customer Relations & Investigation Officer to assist in commuters feedback and investigation support Investig ...

National Council of Social Service (NCSS) offers a comprehensive learning internship designed to immerse students in Singapore's social service landscape. · ...

Receive, assess, and manage patient and family feedback (complaints, compliments, suggestions, etc) through various channels (e.g. emails, online surveys, calls, walk-ins, etc). · Conduct timely follow-ups with patients and families to acknowledge concerns, clarify issues, and pr ...

Oversee the handling of patient feedback conducting investigations and implementing service recovery measures Collaborate with staff to address feedback issues and engage with patients for insights on service improvements through focus group sessions Build and sustain positive re ...