Site Support Engineer-Team Lead(12 months Contract) - Singapore - PAN-ASIA RESOURCES PTE LTD

    PAN-ASIA RESOURCES PTE LTD
    PAN-ASIA RESOURCES PTE LTD Singapore

    2 weeks ago

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    Description
    Roles & Responsibilities

    One of our clients who is a system integrator is looking for a candidate with the below given skill sets for a 12 months contract position:

    The individual needs to hands-on & have prior experience of managing teams in similar environment

    Job Responsibilities:

    • Deliver superior End User Experience while ensuring a managed, secure End User environment
    • Support various LOB users through direct end user support or through projects that deliver changes to the end user environment
    • Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment
    • Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
    • Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
    • Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency
    • Assist with patching and upgrading end user devices
    • Address quality and schedule conflicts
    • Availability for ad-hoc work after hours and on weekends where necessary
    • Ability to work in a high-pressure, fast moving environment

    Job Requirements:

    • At least 5 years' experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
    • Knowledge/Experience in Asset Disposal Processes
    • At least 3 years' experience on trading floor experience with Bloomberg, Reuters & trading platforms
    • Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
    • Knowledge of Desktop Services security and access standards and practices
    • Basic understating of networking and server technologies
    • Proficient in supporting a Windows 10 desktop environment & Microsoft suit of applications
    • Good communication skills and strong analytical skills
    Tell employers what skills you have

    Bloomberg
    Windows 10
    Analytical Skills
    User Experience
    Compliance
    Good Communication Skills
    Service Desk
    Networking
    Windows
    Service Delivery