Data Center Customer Operations Engineer - Singapur, Singapore - Equinix

    Equinix
    Equinix Singapur, Singapore

    Found in: Talent SG C2 - 1 week ago

    Default job background
    Full time
    Description

    Who are we?

    Equinix is the world's digital infrastructure company, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

    Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.

    Data Center Customer Operations Engineer - Career Transition Program

    Job Summary:

    Conducts testing and basic installations, escalating issues as the need arises.

    Responsibilities

    Installations

  • Installs ladder racks and fiber raceways
  • Builds/Installs cages
  • Installs cable management/support systems to include vertical wire managers, horizontal wire managers, and patch panels
  • Performs intra-cage and infrastructure installations
  • Installs and grounds cabinets and two-post racks

    • Testing/Troubleshooting

  • Conducts carrier circuit testing

    • Cross Connects

  • Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects

    • Documentation/Reporting

  • Maintains accurate notes and records of activity fulfillment in ticketing system

    • Projects

  • Supports fulfillment of projects with direction from senior staff

    • Training

  • Completes all assigned training in a timely manner

    • Customer Management

  • Supports customer satisfaction through timely and detailed orders

    • Qualifications

  • Higher NITEC / Diploma in an IT / Engineering field
  • Interest to transition to the data centre industry

    • Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.