Service and Support Engineer - Singapore - EASMED PTE. LTD.

EASMED PTE. LTD.
EASMED PTE. LTD.
Verified Company
Singapore

1 week ago

Wei Jie

Posted by:

Wei Jie

beBee Recruiter
Description

Reporting to the Engineering Service Manager, you will represent the Company to support and service our range of medical/surgical products to medical professionals.


Responsibilities:


  • Investigate product complaints and determine repair requirements until total corrective action is taken
  • Establish and maintain excellent customer rapport
  • Maintains proper record of support and service work conducted
  • Manage field inventory, tools, test equipment, technical documentation and other assigned equipment
  • Project Management, monitor project progress and ensure all works are completed within the time frame
  • Involved in projects by providing technical expertise and creative problem solving.
  • Guide and coordinate with Project Engineers on site
  • Provide prompt, reliable and clear communication to stakeholders
  • Ensure that all key performance indicators for revenue, service job turnaround time and service orders are met.

Requirements:


  • Minimum Diploma, Biomedical/Electrical/Electronics Engineering preferred
  • Knowledge in IT Network and System preferred
  • Minimum 1 year work experience preferred
  • Enthusiastic team player who can also work independently'
  • Good spoken and written English
  • Excellent communication and interpersonal skills
  • Customer focused, positive work attitude and selfmotivated
  • Good sense of urgency
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