Technical Programmer - Singapore - NEPTUNEZ SINGAPORE PTE. LTD.
Description
Requirements & Responsibilities
- Create Dashboards using Dot Net Framework and C# language.
- Responsible for IVR Report designing using C#,.Net etc
- Understanding the requirements and doing analysis, project planning and estimation.
- Responsible for Customer Training and production support
- Supporting on daytoday issues.
- Customization in DB schema and Creating Stored Procedures according to reports requirements.
- Knowledge on Avaya Contact Centre solution is preferred.
- Possess good knowledge on 3 tiersarchitecture
- Troubleshoot Batch Issues & root causes to Mitigate Impacts to SLA
- Proactively Identify opportunities for preventive Measures
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