Admin Support - Singapore - CHINESE DEVELOPMENT ASSISTANCE COUNCIL

    CHINESE DEVELOPMENT ASSISTANCE COUNCIL
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    Description
    Roles & Responsibilities

    Job Responsibilities:

    • Opening and closing of centre (12.30pm to 9.30pm on weekdays and 10am to 5pm on weekends)
    • Managing front counter and centre hotline
    • Performing customer service duties and answering all enquiries
    • Assisting clients with registration of programmes and application for assistance schemes
    • Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping
    • Promoting CDAC programmes and recruiting participants
    • Preparing rooms and materials for centre activities
    • Following up with attendance for centre activities and calling of absentees
    • Preparing incident reports where applicable
    • Handling walk-in donations
    • Any other adhoc duties

    CDAC@ Bedok

    Blk 138 Bedok North St 2 #01-185 Singapore

    Vacancy for one admin support staff on 28-hour work week including working on weekends (Saturday or Sunday).

    Monday: 12.30 pm – 5.00 pm / 5.00 pm to 9.30 pm (rotating every 3mths)

    Wednesday: 12.30 pm to 9.30 pm

    Friday: 12.30 pm to 9.30 pm

    Saturday / Sunday: 10.00 am to 5.00 pm

    Job Requirements:

    • Able to serve English and Mandarin-speaking clients
    • Able to serve Dialect-speaking clients will be an added advantage
    • Possess prior customer service experience
    • Computer literate
    • Service-oriented and Team player
    • Passion to serve in social service sector
    Tell employers what skills you have

    Microsoft Office
    Microsoft Excel
    Administration
    Data Entry
    Attention to Detail
    front line customer service
    Team Player
    Customer Service
    Able To Work Independently
    Customer Service Experience