Associate Director of Nursing - Singapore - FRESENIUS MEDICAL CARE SINGAPORE PTE. LTD.
Description
Summary of Role
- Responsible for overall management and delivery of patient care.
- Participate in strategic planning, implementation, evaluation and management of services.
- Responsible for professional practice and development of nursing staff.
- Responsible for coordination of Quality Improvement activities of nursing staff.
- Participate in expansion activities as directed by the Company.
- Provide leadership, support and guidance for nursing staff.
- Ensure all clinical operations meet the relevant local requirements.
Key Accountabilities
- Strategic planning, implementation, evaluation and management of services provided by FMC Singapore.
- Provide leadership, support and guidance for staff within the department.
- Strategic human resource management of all clinics, to ensure that services are managed effectively and safely.
- Monitor and drive operation and financial performance of clinic network.
- Effectively manage risk and assess opportunities for continuous improvement. Plan and drive changes to better the performance of clinic operations.
- Manage all key messages and marketing information released to patients.
- Ensure that all operational function meet relevant government and legal requirements.
- Responsible for performance in Clinic Balanced Score Card (BSC) and Clinical KPIs.
- Managing expectations and conflict from Medical Directors.
- To increase labor productivity for each clinic.
- Participate in annual budgeting process.
- Update rounding nephrologist practicing licenses, MAP and ALS/BCLS preparation for ACHS.
- Arrange for BCLS/AED training for clinic staff.
Qualifications and Experience
- Degree in Management or similar.
- Post graduate nursing experience.
- 10 years of experience in clinics and hospital operations.
- Ability to manage a big team of nursing staff with varied skills and motivation level.
- Human Resource Management experience preferred.
- Renal Replacement Therapies experience preferred.
Competencies
- Strong administrative, organizational and planning capabilities.
- Good communication and excellent leadership skills.
- Strong commitment to patient care and development of multifunctional team.
- High level of interpersonal skills including communication, negotiation and conflict resolution.
- Good command of English and a local language preferred.
- Computer literate with knowledge of MS-Office for words and excel.
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