Apac Security Control Center Specialist - Singapore - SECURITY & RISK SOLUTIONS PTE LTD

Wei Jie

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Wei Jie

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Description

About the Position

Roles and Responsibilities:


  • Report to the ASCC Supervisor and work in a team of othr Specialists, a Security Systems Supervisor and an Intel Analyst.
  • Ensure all functions of the APAC Security Control Center are carried out in an efficient and effective manner whilst providing maximum security support.
  • Manage and coordinate security communications operations ensuring that security procedures are implemented and followed as per the ASCC Procedures (SOPs);
  • Ability to perform well and maintain a high degree of professionalism and service on a routine basis, during emergency situations or under extreme pressure;
  • Coordinate the daily development and dissemination of intelligence and operationally based reports to support our Global Security and regional business partners.
  • Coordinate and support emergency and crisis management assets providing a timely and coherent response to incidents as they arise;
  • Liaise with Regional Security Managers, Regional Intel, Regional Ops, Risk and Crisis Management and all other required company personnel to ensure that all relevant security information is disseminated in a timely manner
  • Develop a comprehensive working knowledge of all ASCC programs and procedures;
  • Partner with and communicate with global security partners to conduct tactical security assessments as required, and where necessary provide feedback on proposed mitigation strategies for country and regional specific threats;
  • Execute the design and implementation of project related security strategies, security policies/ standards and establish a concrete course of action for their implementation and review;
  • Provide support by monitoring open sources for breaking news and current events that affect the company, its employees, and guests across Asia Pacific
  • Liaise with regional security partners to ensure that training procedures and policies are implemented within acceptable standards;
  • Maintain close links with key stakeholders to ensure that all projects are implemented with the highest degree of professionalism safety and security;
  • Support development of policy, procedures and protocols for future ASCC operational and technological integrations
- or travel-related emergencies;

  • Have a full understanding of the functions, roles and systems used at all sites, such as Security, Incident management & escalation, CCTV, etc.
  • Provides excellent support to regional guests and employees
  • Perform other duties as assigned by ASCC Management staff or other approved Global Security management.
  • Assist in the effective implementation of the regional employee travel safety and security program
  • Ensures proper distribution of notification via our Emergency Mass Notification System (i.e. Everbridge)
  • Work as part of a rotating 8hour shift schedule and ensure continuous functioning of the 24/7 center.

Basic Qualifications

  • Minimum 2 years' experience working with or in a Communications or Operations Center related operation
  • Bachelor's degree in International Relations, Strategic/Security Studies, Political Science, Business or a related discipline, or any closely related field of study
  • Strong interpersonal skills
  • The ability to receive and relay direction, and have ability to multitask and coordinate several incidents at once
  • Strong verbal and written communications skills
  • Ability to communicate effectively with all levels of personnel including key company executives
  • Strong service/interpersonal skills especially during times of crisis
  • Strong interest and familiarity with international current events
  • Ability to make critical decisions, prioritize issues and initiate appropriate response with mínimal supervision
  • Sense of urgency in a 24/7 work environment for quick response to critical developing issues
  • Master's degree is preferred or equivalent work experience is considered
  • Familiarity with tools such as Everbridge (VCC), Intel tools, access control and surveillance tools, etc. is strongly preferred
  • Added advantage to have a foreign language capability

Salary:
$4, $5,000.00 per month


Education:


  • Bachelor's or equivalent (required)

Shift availability:

  • Day Shift (preferred)
  • Night Shift (preferred)
  • Overnight Shift (preferred)

Work Location:
In person

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