No more applications are being accepted for this job
- To manage a portfolio or corporate clients, this position will be the first point of contact and support to the client via emails or calls.
- Troubleshoot and resolve client requests or issues promptly, to coordinate with internal support teams where required.
- Maintenance of Clients' database, including data entry and uploads
- Client implementation and system setups.
- Generate and prepare monthly/ad-hoc Client reports.
- Client contract renewals and upsell of services where applicable.
- Other administrative tasks including but not limited to member card preparation, documentation, filing, etc.
- Assist with Accounts Receivable follow-ups where required.
- Candidates with prior experience with Healthcare Insurance providers will be an added advantage.
- Fresh Graduates are welcome to apply.
- Proficient in Microsoft Office Applications.
- Possess good interpersonal and communication skills.
- Ability to work under pressure.
- Passion for customer service and a good team player.
Executive, Client Services - Singapore - ALLIANCE MEDINET PTE. LTD.
ALLIANCE MEDINET PTE. LTD.
Singapore
1 week ago
Description
Roles & ResponsibilitiesAbout The Opportunity
We are currently seeking experienced Cilent Service Executive for our team. In this position, you will be part of a team responsible for incoming customers/patients queries and delivering superior customer experience through providing assistance/guidance in a timely manner.
What You'll Be Doing
What We Are Looking for
We regret to inform that only shortlisted applicants will be notified for a virtual interview.
To learn more about our Organization, please visit
Tell employers what skills you haveAccount Management
Healthcare Industry
Customer Experience
Process Improvement
client servicing
Communication Skills
Training
Customer Service
Health Insurance
Service Delivery