Director, Learning Delivery and Pre-openings, Apec - Singapore - STARWOOD ASIA PACIFIC HOTELS & RESORTS PTE. LTD.
Description
***Are you passionate about developing others and have dynamic facilitation and classroom management skills for both virtual and in-person environments? An exciting opportunity awaits you as a Learning and Development (L+D) lead trainer, reporting to the Vice President, Talent.EXPECTED CONTRIBUTIONS
Training Delivery
- Forecast and align training programs with market needs, considering factors such as languages and time zones. Manage facilitator allocation, scheduling, and provide cost estimates for annual budget cycles
- Oversee the coordination and communications of the training schedule and enrollment process
- Optimize the overall learning experience by maintain oversight of the enrollment, registration, and learner completion processes.
- Along with the rest of the L+D Delivery, facilitate the delivery of L+D programs, taking a lead role in seniorlevel program as needed
- Collaborate with stakeholders (e.g. talent development, brand, operations) to deploy and facilitate programs
- Deliver adhoc training programs depending on needs of the hotels and corporate / above property stakeholders
- Ensure that the delivery of L+D programs adheres to standards, constantly seeking ways to enhance the participant experience
- Offer constructive feedback on the design and content of L+D programs, actively contributing to revisions and improvements
- Collaborate with the HQ based Talent Development team to localize, operationalize and implement global leadership development programs
- Support reporting and analytics needs in collaboration with L+D Operations
- Develop proactive partnerships with hotel based HR leaders and trainers, providing information and support as required for their learning and development strategies. Work closely with them to ensure hotelled training programs are being delivered effectively
- Establish and nurture a network of hotelbased trainers, overseeing their identification, selection, onboarding, training, and engagement
- Engage with and facilitate onboarding for General Managers
- Leverage regional and marketspecific meetings to provide updates and guidance, share progress and results, and gather input
- Monitor delivery schedules to ensure effective and efficient management of resources
- Set annual performance goals and provide consistent feedback and coaching
- Identify and support development opportunities that provide associates with stretch goals and new challenges to support career growth
- Foster a sense of belonging and teamwork
- Serve as champion of Marriott culture instilling the core values and principles of Marriott, demonstrated in all behaviors and conversations
- Support global and regional talent development initiatives
- Perform other duties as assigned to meet business needs
CANDIDATE PROFILE
Experience
- Hotel experience in operations or human resources
- Proven track record of facilitating leadership development programs
- Demonstrated experience in leading and managing teams
- Background in progressively more senior positions, showcasing professional growth and increased responsibilities
- University degree in Hotel or Business Management preferred
- High School Diploma or equivalent minimum requirement in conjunction with a minimum of 5 years industry experience
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
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