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- Collaborating with the Networking team on the Design/Architecture of low latency and traditional telecommunications circuits
- Documeting all designs in detail and prcessing the designs through the review cycle with the Network Engineering team and Telco Team management
- Managing the full delivery lifecycle of new services (circuits, cross-connects, colocation) Ensure time-sensitive deadlines are met
- Updating internal customers and setting accurate expectations relating to the delivery of services
- Working with Telco and DC vendors to coordinate deliverables, scheduling testing, managing troubleshooting and to validate billing
- Managing the internal databases to accurately reflect service, system and vendor records
- Monitoring ticketing systems for incoming requests and tasks
- Collaborating with internal departments within Tower (networkinga and infrastructure, Techncial Project Management, trade teams and other stakeholders.
- Managing performance of contracted services tracking and ensuring compliance of suppliers with contracted T&Cs
- Working closely with accounting and accounts payable for accurate processing of supplier invoices and compliance with accounting guidelines
- Troubleshooting invoice issues with internal and external stakeholders
- Working with existing suppliers for contract renewal if needed, and collaborates with internal teams on contract renegotiation
- Conducting service performance reviews with key suppliers for continuous performance improvements
- Managing expectations by regularly communicating all order delivery updates relating to projects to the appropriate stakeholders
- Providing hands-on support for escalations and issue resolution
- Constantly monitoring the market in terms of vendor offerings and maintain accurate and up to date records of all services offered for the paths of interest to TRC
- Build and maintain close relationships with key vendors in the region
- Identifying solutions aligned with business requirements that may:
- Lower costs
- Lower latency
- Increase reliability & availability
- Identify new carriers or providers emerging in APAC
- Interfacing with local regulatory authorities when required
- Identifying and monitoring competitive activities and report updates to management team
- Performing site visits independently and with vendors to perform various tasks and evaluations as required.
- Creating and maintaining records relating to capacity at key exchanges and data centers
- Experience in strategic sourcing of IRUs, Dark Fibre, Wavelengths, Ethernet, and managed services
- Solid experience in the telecom industry
- Strong written and verbal communication skills.
- Good skills in complex negotiations and relationship building
- Strong understanding of telecommunications (Ethernet, IP, Dark/lit circuits) and data center administration (power, space, cross-connects)
- Experience with vendor management
- Demonstrated ability for thoroughness, attention to detail, and good judgment
- Ability to work well under pressure and to manage multiple priorities at the same time while remaining calm and composed
- Ability to travel
- Competitive salary and discretionary bonuses
- 5 weeks of paid vacation per year
- Breakfast, lunch, and snacks on a daily basis
- International medical insurance
- Free gym membership
- For employees ineligible to participate in the CPF, the cash equivalent of the employer's CPF contribution
- Free events and workshops
- Donation matching program
Telco Project Coordinator - Singapore - Tower Research Capital
Description
Tower Research Capital, a high-frequency proprietary trading firm founded in 1998, seeks a Telco Project Manager in our Singapore office.
Responsibilities
The Telco Project Manager will be responsible for:
Qualifications
The ideal candidate will have:
Benefits
Tower continues to enhance the in-house trading system and strategies that have positioned the firm as a leader in the thriving field of quantitative trading. While Tower offers challenges and rewards rivaling those of any Wall Street firm, Tower's cubicle-free workplace, jeans-clad workforce, and well-stocked kitchens reflect the premium the firm places on quality of life. Benefits include:
Tower Research Capital is an equal opportunity employer.