E-Commerce Manager - Singapore - PAN-MALAYAN PHARMACEUTICALS PTE LTD

Description

Roles & Responsibilities

Job Description:

DocMed Technologies is a subsidiary of Hyphens Group leading the healthtech/pharmatech revolution in Asia. We are searching for an experienced and dynamic E-Commerce Manager to spearhead the growth of our E-Commerce business. As the E-Commerce Manager, you will be responsible for overseeing all aspects of our E-Commerce operations, from strategic planning to execution. Your primary objective will be to drive expansion of the marketplace, continuously improve user experience, and maximize profitability.

Key Responsibilities:

Strategic Leadership: Lead the development and execution of E-Commerce strategy and digital roadmap to achieve business objectives.

Commercial Operations: Oversee the entire commercialization and operation of our E-Commerce business, ensuring seamless functionality and optimal performance.

Partnership Management: Build and nurture relationships with key partners to drive collaboration and maximize growth opportunities

Content Strategy: Devise and implement a comprehensive content strategy, including promotional campaigns aimed at increasing transaction volumes and fostering customer engagement.

Financial Management: Take full accountability for the E-Commerce Profit & Loss (P&L), driving revenue growth and cost optimization initiatives.

Team Leadership: Lead and manage a cross-functional team, fostering a culture of collaboration, innovation, and excellence.

Requirements:

Experience: Business leader with 7- 10 years of proven success in E-Commerce management, preferably within the healthcare industry (Pharmaceuticals, Consumer Health, Medical Devices).

Industry Knowledge: Deep understanding of healthcare professionals (HCPs) and healthcare organizations (HCOs), including their needs, preferences, and purchasing behaviour.

Technological Proficiency: Technologically savvy with a focus on user experience, adept at leveraging technology to enhance E-Commerce operations and customer experience. Stays at the forefront of technological advancements.

Business Acumen: Strong business acumen with the ability to develop and execute strategic initiatives that drive revenue growth and profitability.

Entrepreneurial Spirit: Has experience launching or working in a start-up environment. Embraces dynamism, is resilient and unfazed by failure. Has the ability to adapt to challenges and drive results in a fast-paced environment.

Tell employers what skills you have

Healthcare Industry
Strategic Planning
Leadership
Customer Experience
Financial Management
Business Acumen
Customer Engagement
User Experience
Content Strategy
Technological Proficiency
Team Leadership
Medical Devices
Revolution
Commercialization
Revenue Growth