Ecommerce Merchandise Analyst - Singapore - Williams Sonoma

Williams Sonoma

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Overview of the Merchandise Analyst role

The eCommerce team is responsible for delivering a superior site experience for the customer, using data and customer insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages.

You will have the opportunity to collaborate closely with cross-functional partners to deliver a seamless, friction-free, shopping experience online.

To do this, you will be responsible for:

Performing product builds and UAT (Seasonal as well as weekly checks)
Performing regular incremental updates/maintenance of the web assortment, adhering to the standards of our US sites
Monitor the performance of Related Product setup and GrouptoCategory setup
Ensure any errors on our global websites which impact our customers' shopping experience are resolved promptly
Manage promotion updates and takedowns
Support content pages/landing pages/homepage builds
Updating sitewide banners
Creating/building out categories, thumbnails and visual navigation set up and quarterly updates
Tagging products on lookbook and homepage via Curalate
Perform EDM linking following an effective linking strategy
Product ranking/merchandising via Bloomreach
Execute onsite search strategies
Manage thirdparty integrations for rich relevance & faceted navigation
Other projects as assigned
Work within multiple platforms including Adobe Experience Manager, Airtable, Basecamp, Curalate and Bloomreach

**Criteria

Min tertiary qualification and 2 years of ecommerce or related experience
Ability to make timely decisions, anticipate problems, and provide creative solutions
Strong affinity for the products and brands
Proven analytical, business planning, and organizational skills
Ability to deal with ambiguity, fast pace, and a changing environment
Experience working in a global business and across multiple time zones
Strong attention to detail
Intermediate Excel skills (working knowledge with pivot tables and vlookups)

We believe in People First.
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation,
creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI
initiatives prompt associate participation and engagement, aligning with our core vision to reflect the
communities where we do business and put people first.

LI-KW1

About Us
Founded in 1956, Williams-Sonoma, Inc.

is the premier specialty retailer of home furnishings in the United States, Canada, Puerto Rico, Australia, United Kingdom and the rest of the world with franchise partnerships.

Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, Mark and Graham, and GreenRow.

Our passion for high-quality products, functional design, outstanding customer service, enhancing the lives of our customers and the communities remains as our core values.

Today, we are a more than USD 8.7 billion company, with a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

The Singapore regional office was set up in 2008 and we currently have more than 160 associates in functions such as sustainability, customs & compliance, finance, human resource, information technology, inventory planning, logistics, sourcing and quality assurance.

The Asia team is an inclusive employer where we recruit and provide employees with fair opportunities on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

Find out more about us at our WSI LinkedIn Page