Sales Coordinator - Singapur, Singapore - Novo Recruitment Solutions Pte Ltd

    Novo Recruitment Solutions Pte Ltd
    Novo Recruitment Solutions Pte Ltd Singapur, Singapore

    1 month ago

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    Full time $30,000 - $50,000 per year Customer Service / Support
    Description

    Responsibilities:

    • Assist clients by effectively answering their questions, creating quotes, tender paperwork, and invoices, and communicating with vendors to get parts for *on the job* needs.
    • Gathering and keeping track of business data from multiple sources, assembling reports and presentations as needed; creating, organising, and updating client files; and helping with the gathering and evaluation of business data.
    • Gathers and compiles contract documentation for signature; examines the documentation; resolves disagreements in contract variations as needed.
    • Works with pertinent departments to track project milestones and coordinates the timely delivery of job completion certificates for billing.
    • Manages billing and invoicing in accordance with the agreed-upon terms of payment; communicates with members of the estimation team regarding project costs; monitors payment collection; and communicates with customers and legal regarding complex payment terms. Reports to management any concerns that could materially impact project delivery and cost.
    • Gathers and maintains consumer input by monitoring and charting the percentage of completed customer feedback forms that are returned by consumers in order to make improvements.
    • Any more ad hoc tasks.

    Requirements:

    • A diploma in business or a similar discipline.
    • Three years or more of professional experience, ideally in a marine-related field.
    • Experienced in negotiating with suppliers and subcontractors for intricate and specialised repair jobs.
    • Strong computer, interpersonal, and organisational abilities.
    • Capacity to multitask and function under duress.
    • Thorough and at ease handling a lot of administrative work.